Analysis of Organizational Diversity Practices

 

Alternate HAT Instructions – Executive summary and interview
Purpose and Process:

This project provides you with the opportunity to apply the knowledge and skills you develop in this course in an analysis of a healthcare organization. The selected healthcare organization could be one with which you are personally familiar or an organization that you choose to investigate.

Analysis will begin with and follow an “Organizational Snapshot”, a template of which is included in Course Content. You may base the content of your analysis on interviews, news reports, your own observations, or publicly available information.

In conducting your interviews and research on this organization, you should consider the interaction between what you are finding and the concepts, tools, and techniques introduced in this course and your independent reading.

Product: The content of Organizational Diversity Practices Analysis will follow APA format, be between 12 to 21 pages (not including title page and references), and include an Introduction and Conclusion section and the following components, each of which should be a section heading within the document:

History. Brief history of organization overall and its approach to diversity. Make sure to include the number of employees, how long the organization has been in business, the healthcare sector in which it operates, and any other relevant information.
Assessment. Utilizing the “Organizational Snapshot,” provide information on the current state of the organization’s diversity efforts. Briefly describe each area of assessment and consider questions such as:
What is the organization’s official diversity statement?
How does it align with the mission of the organization?
What specific groups or populations are served that may present unique considerations?
What initiatives are currently taking place to advance diversity?
Recommendations: Assume you are a leader of this organization. What actions may be applied to enhance team effectiveness from a diversity perspective?
Acceptance. Consider the barriers and benefits to engaging in diversity efforts. For organizations with existing, sophisticated diversity efforts, include what additional initiatives or approaches might be beneficial (e.g., continuous improvement). What kinds of leadership capabilities would be necessary in your organization to increase the diversity/inclusion of the workforce?

 

Sample Solution

Barriers to Diversity Efforts

There are a number of barriers to engaging in diversity efforts. Some of the most common barriers include:

  • Unconscious bias: Unconscious bias is a type of bias that occurs without our awareness or control. It can lead us to make decisions that favor people who are similar to us and to discriminate against people who are different from us. Unconscious bias can be a significant barrier to diversity efforts, as it can lead us to hire, promote, and retain people who are from the same backgrounds as us.
  • Lack of leadership support: Diversity efforts need to be supported by leadership in order to be successful. If leaders do not value diversity or are not committed to making their organizations more inclusive, diversity efforts are unlikely to succeed.
  • Resistance to change: People can be resistant to change, especially when it comes to changes that challenge the status quo. Diversity efforts can be seen as a threat to the status quo, and people may resist them out of fear of the unknown.
  • Lack of resources: Diversity efforts can require significant resources, both in terms of time and money. Organizations may not have the resources needed to invest in diversity efforts, or they may not see diversity as a priority.

Benefits of Diversity Efforts

There are a number of benefits to engaging in diversity efforts. Some of the most common benefits include:

  • Improved decision-making: Diverse teams make better decisions. This is because they bring a wider range of perspectives and experiences to the table.
  • Increased innovation: Diverse teams are more innovative. This is because they are more likely to challenge the status quo and come up with new ideas.
  • Improved employee morale and productivity: Employees are more likely to be happy and productive when they feel valued and respected. Diversity efforts can help to create a more inclusive workplace culture, which can lead to improved morale and productivity.
  • Enhanced employer brand: A reputation for diversity and inclusion can be a powerful draw for top talent. Organizations that are known for their diversity and inclusion efforts are more likely to attract and retain the best and brightest employees.

Additional Initiatives or Approaches

For organizations with existing, sophisticated diversity efforts, there are a number of additional initiatives or approaches that may be beneficial:

  • Continuous improvement: Diversity efforts should be seen as an ongoing process, not a one-time event. Organizations should continuously evaluate their diversity efforts and make changes as needed.
  • Focus on inclusion: Diversity is about representation, but inclusion is about creating a workplace where everyone feels valued and respected. Organizations should focus on creating a workplace culture where everyone feels comfortable bringing their whole selves to work.
  • Data-driven decision-making: Organizations should use data to track their progress on diversity and inclusion. This data can help them to identify areas where they need to improve and to measure the impact of their diversity efforts.

Leadership Capabilities Necessary to Increase Diversity/Inclusion of the Workforce

The following leadership capabilities are necessary to increase the diversity/inclusion of the workforce:

  • Commitment to diversity and inclusion: Leaders need to be committed to diversity and inclusion. They need to believe that diversity is important and that it is essential to creating a successful organization.
  • Awareness of unconscious bias: Leaders need to be aware of unconscious bias and how it can impact their decision-making. They need to take steps to mitigate the impact of unconscious bias on their diversity efforts.
  • Cultural intelligence: Leaders need to be culturally intelligent. This means that they need to be able to understand and appreciate different cultures.
  • Ability to build relationships: Leaders need to be able to build relationships with people from diverse backgrounds. They need to be able to create a workplace culture where everyone feels welcome and respected.

Conclusion

Diversity efforts are important for organizations of all sizes. They can lead to a number of benefits, including improved decision-making, increased innovation, improved employee morale and productivity, and an enhanced employer brand.

There are a number of barriers to diversity efforts, but these barriers can be overcome with the right leadership and commitment. Leaders need to be committed to diversity and inclusion, aware of unconscious bias, culturally intelligent, and able to build relationships with people from diverse backgrounds.

Organizations with existing, sophisticated diversity efforts should focus on continuous improvement, inclusion, and data-driven decision-making.

By taking these steps, organizations can create a more diverse and inclusive workforce that will benefit the organization as a whole.

 

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