Behavior disorder
How are the body’s physiological defenses affected when under sustained stress? Why?
2. In the view of stress as an environmental event, what aspects are missing when considering an individual’s response to a stressful situation?
3. In their study, what event did Miller and Rahe (1997) find produced the highest level of stress reaction in their participants?
4. What is the initial step in stress management?
5. Define automatic thoughts.
6. Why are automatic thoughts problematic for some people?
7. What are the three major components of cognitive behavior therapy?
8.. John submits his design of a house to some prospective clients. They ask for a few changes to be made. John thinks, “I’m a terrible architect!” What automatic thought does this statement represent?
9. Shortly Describe the neurotransmitters theorized to be involved in various symptoms of schizophrenia.
10. What is schizoaffective disorder?
11. How do delusions differ from hallucinations?
12. What was the first atypical antipsychotic to be developed? Why is it no longer considered a first-line treatment for schizophrenia?
13. What are the symptoms of a person with agoraphobia?
14. What neurotransmitter has been implicated in the development of obsessive-compulsive disorder?
15. What are some predisposing factors that have been associated with hair-pulling disorder?
16. What is the primary nursing intervention for a person in panic anxiety?
website some videos of the customers who are really satisfied with the company. Customer retention is another objective of judging the customer who is repeating their purchases in Tesco plc. They took initiative by providing loyalty card to its customers. Tesco Clubcard is a world-leading loyalty card scheme, with around 15 million active cardholders. This Clubcard enables Tesco to better understand their customers and say a big thank you for shopping with them. Customer perspective is justified by increase in the number of clubcards or loyalty cards which has increased over the years. Many customers are happy with Tesco. I had prepared a questionnaire (APPENDIX) in which asked questions to some customers. On an average the customers are happy with the company.
Financial perspective: According to Kaplan and Norton (1992), financial goals of the company are profitability, growth and shareholders’ value. The main objectives of the Tesco regarding the financial perspective are:
- Grow sales
- Maximise profit