Concerns with errors in reasoning and insufficient evidence

  Critique a current research article looking for concerns with errors in reasoning and insufficient evidence Find a peer reviewed article from the library regarding customer service.  Read and review the article and explain if the author had any errors in reasoning or issues with insufficient evidence.  Did you detect any bias that the author had? Compare your findings to anything that you have seen regarding this in the media, at work or in your life.  Use examples to support your position.