Case Study: Problem 4
The case study company received the design document for the new content management processes and infrastructure from the enterprise content management (ECM) consultant, and is pleased with the plan. Some substantial changes are included in the plan, but the benefits are clear. The chief information officer (CIO) has been through a similar process in a previous company and correctly points out that the new processes and infrastructure are great, but if there is no governance in place, the new ECM system will quickly fail. The ECM consultant agrees wholeheartedly and suggests a plan to establish a data governance plan to go along with the new ECM system. The data governance plan will be created in two stages, with the first being an evaluation of the company’s current data governance policies and procedures in the areas of data quality, data management, data policies, business process management, and risk management. Where can information be obtained regarding a company’s data governance policies and procedures, and how should this information be summarized?
Assignment
Thus far in the creation of a new enterprise content management manual, the processes and tools used for content management have been examined and improved. The next step is to examine the governance and control policies used within the enterprise content.
Data governance strives to ensure that the valuable content of an organization is formally managed. This includes management of data quality, data management, data policies, business process management, and risk management. The key term is formal management, and for this project, you will document the data governance currently in place in your selected organization and evaluate the strengths and weaknesses of the governance. Note that the existing governance may be informal and will require an examination of the processes and control systems that are used to make policy decisions in these areas.
The following are the project deliverables:
• Update the Enterprise Content Management and Data Governance Policies and Procedures Manual title page with a new date and project name.
• Update the previously completed sections based on instructor feedback.
• Data Governance Evaluation
o Data Quality
 Document the governance currently in place related to data quality in the organization.
 Strengths and weaknesses of this area should be noted.
o Data Management
 Document the governance currently in place related to data management in the organization.
 Strengths and weaknesses of this area should be noted.
o Data Policies Management
 Document the governance currently in place related to data policies management in the organization.
 Strengths and weaknesses of this area should be noted.
o Business Process Management
 Document the governance currently in place related to business process management in the organization.
 Strengths and weaknesses of this area should be noted.
o Risk Management
 Document the governance currently in place related to risk management in the organization.
 Strengths and weaknesses of this area should be noted.
• Be sure to update your table of contents before submission.
• Name the document “yourname_IT621_IP4.doc.”