Scenario: Cross, Bazron, Dennis and Isaacs (1989) defined cultural competence as “a set of congruent behaviors
system, that system, agency or those professionals to work effectively in cross-cultural situations”. Cultural Comp
organization and its capability to provide high-quality healthcare to the community it serves. Cultural competency
healthcare organization’s mission and commitment hat all employees, patients and visitors shall be treated equall
A new community health center has opened in your county offering basic healthcare services, preventative care a
recent immigrants. To ensure the health center promotes and establishes a culturally competent environment, as
officer (CPCO), you have been tasked to develop a cultural competency training toolkit.
Deliverables: The final product to be submitted is robust cultural competency training toolkit for department- and o
include the following. Submit as Microsoft Word document along with an accompanying Microsoft PPT presentatio
A 1-2 page proposal for language assistance as an effort to offer additional pay for bilingual employees willing to
Process identifying language interpreters
Determine supplemental pay
Schedule of interpreters (be sure schedule does not interfere with regular work schedule)
Process to locate identified interpreters when needed
Design an actual twenty (20) to thirty (30) minutes virtual training session for departmental and organizational use
mandatory automated training)
Presentation can include clip art, links to additional sources
Must include recorded audio of each presentation slide
Topics must include cultural competency discussion on employees and patient care and aligned with the mission,
discuss cultural competency; compare and contrast cultural competency and diversity, ethics, health disparities; im
and maintain a culturally competent organization and environment.
Using Microsoft Excel, Word or a survey software, design a tool for attendees to assess the cultural competency t
Identify a list of cultural competency related domains and accompanying knowledge, skills, and abilities for attend
session
Integrate data analytics to assess, evaluate and/or recommend local state and federal cultural competence (and/o
References & Resources:
Cross TL, Bazron BJ, Dennis KW, Isaacs, M.R. Towards a Culturally Competent System of Care: Vol I. Washingto
Children’s Mental Health, Georgetown University Child Development Center; 1989.
Cultural Competence in Health Care: Emerging Framework for Practical Approaches: https://www.commonwealth
competence-health-care-emerging-frameworks-and
In “Language, Appearance and Reality: Doublespeak in 1984”, William Lutz clarifies how language can be controlled to mask its activities or move obligation. Alluding to this as doublespeak – and investigating four sub-classes: code word, language, bureaucratese, and expanded language – Lutz distinguishes how its capacity is utilized surrounding us to upgrade truth or make something negative sound nonthreatening. Lutz doesn’t bolster the utilization of doublespeak and considers it deluding. The point of his article is to assist perusers with recognizing manners by which they are in any case controlled by various individuals and gatherings because of the unavoidable impact and acknowledgment of tricky language.
Right off the bat, Lutz investigates code word which he clarifies can be purposely and fittingly utilized in case of a catastrophe – regularly, as a mollifier to deliver gentler implications. All things considered, an individual regularly dies (Lutz 382) rather than bites the dust. Simultaneously, in situations where the U.S. State Department metaphorically alludes to slaughtering as unlawful hardship of life, besieging as a restricted term defensive response strike or a slug opening as a ballistically actuated gap in the subcutaneous condition, deluding language serves to twist reality so as to make hazardous direct solid sensible. While doublespeak may appear as though inadvertent word use, Lutz declares that it is somewhat deliberately intended to frequently control (382); code word regularly acts like unbiased yet contains concealed political or individual motivation to purify the issues individuals experience.