Difficult Volunteers and Resolution Techniques

Five Strategies to Shut Down Volunteer Conflict | eVolunteerism.com: The  Electronic Journal of the Volunteer Community

You are a new Volunteer Manager, managing a group of volunteers. You are having a very difficult time with
Sally, a longtime volunteer with the organization. Unexpectedly, Sally explodes, becomes furious, and throws
an embarrassing tantrum. You have received numerous complaints about Sally from other volunteers, staff,
and clients. Your director asked you to handle the situation.
Describe the techniques that you think would be most useful to come to a resolution that will be best for
everyone involved.
Explain how you might use coaching to improve the performance of your volunteers.
Describe the value of a rewards and recognition program.
How could you apply a rewards and recognition program to help you avoid problems like Sally’s in the future?

 

 

 

Sample Solution

 

There are many reasons conflict occurs. Sometimes, volunteers have other agendas. Or, the mission may be in their hearts, but their actions may cause issues for others around them (Benson, 2016). To clarify, not everything that looks and feels like conflict really is conflict. When we think of conflict, we tend to think of behaviors that may be aggressive, loud, demeaning, demanding, bullying, disrespectful, passive/aggressive, and on and on. Those same attributes may accompany issues that fall into areas outside of conflict, including Customer Service concerns or training/learning opportunities for the volunteer (and sometimes for staff!) There’s even conflict about what the definition of conflict is. Not all disagreements are in the same category. These are scenarios of situations that look and feel like conflict to most staff:

 

 

Twofold Conciousness in The Souls of Black Folk by W.E.B. Du Bois

“There are uncertain issues among me and different universes, a few people can not beat wonderful feelings, others can not be built accurately. One inquiry They posed to me, I am a decent shading around Do you know individuals or have battled with Mechanicsville or the indignation in the south doesn’t help your blood? In two universes, the world overwhelmed by white individuals and the African American people group The living society soul ‘WEB’ improves acknowledgment of African-American mental issues. Double awareness ”

WEB Dubois’ “Dark Folk Soul”/Double Consciousness: In a paper on page 5, we talk about the sentiments of Web Dubois that dark Americans assess one as dark and the different as dark It seems to be. It would be ideal if you feel irreversible showdown. The paper brings up that this view is established in the contention between Booker T. Washington ‘s clear digestion and more profound, more practical understanding of Dubois. Two references are recorded in the reference. Blackfol.wps W.E.B. Du Bois v. Booker T. Washington: Five pages of exploration papers dissecting the way of thinking of African-American early pioneers Booker T. Washington and W. E. B. The Dubois creators show that their perspectives are oppositely restricted despite the fact that they all need to accomplish a similar objective. Two references are recorded in the reference. Duboisw.wps

W. E. B. Dubois’ exemplary “dark soul” in 1903 investigates the philosophical and profound parts of the “spirit” feeling that intently connects dark spirits and blacks with individuals of color. Dubois made two correlative excursions. One is to look at the underlying foundations of African American strict idea and the other is to assess African American culture network. A dark soul fuses holy and mainstream things and gives perusers an artistic model of “profound love” to communicate and blend the beliefs of war of the “spirit” of African Americans.

Double awareness – an idea created by WE B. Dubois was first distributed in quite a while article “Dark Tendency” in “The Atlantic Monthly Magazine” in 1897. Later on, in a powerful investigation of the “Dark soul” in 1903, Dubois spoke to the disparity of this way of life as “unceasing”. Taking a gander at myself through the eyes of others, “In this battle, individuals of color – regardless of whether it is his two individuals, American, dark, whether two spirits, two contemplations, two harsh battles; a dull body There are two goals to battle in, it is just industrious force that can keep it from being torn

 

 

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