Dynamics of Nursing: Art and Science of Professional Practice
You are a member of an interdisciplinary team participating in patient rounds at the start of your shift. You notice the physician charting that the patient is alert and oriented x3, but the patient was clearly confused, which the physician acknowledged during rounds.
How would you approach this scenario? Apply one of the ethical principles discussed in Dynamics of Nursing: Art and Science of Professional Practice to this scenario. Discuss how organizational culture can help manage errors.
This scenario presents a potential documentation error and requires a measured approach that upholds patient safety and professional integrity. Here's how you can navigate it:
- Private Conversation:After rounds, approach the physician privately. Express your concern about the documented orientation not reflecting the patient's actual state. Frame it as a collaborative effort to ensure accurate information:
- Clarify and Document:Depending on the physician's response, you might need to clarify the patient's confusion you observed. Document your observations in the patient's chart using objective terms:
- Escalate if Necessary:If the physician dismisses your concerns or insists on the inaccurate documentation, you have an ethical obligation to escalate the issue. Maintain a professional demeanor and explain your reasoning:
- Open Communication:A culture that encourages open communication allows nurses to voice concerns without fear of retribution.
- Just Culture:A "just culture" approach focuses on identifying the root cause of errors and implementing solutions, rather than assigning blame. This fosters an environment where nurses feel comfortable reporting errors.
- Teamwork:A collaborative culture encourages interdisciplinary communication and teamwork. The physician might be more receptive to your concerns if presented respectfully within a team environment.