Go-to-market strategy

 

In the highly competitive automotive market, it is critical to keep up with current technology to stay in or get ahead in the marketplace. To remain competitive, companies must innovate and integrate new technologies within their product lines and services.

In this milestone, you will build on your work from the Module Two presentation and data analysis to make and justify your recommendation for implementing either a discontinuous innovation (Option A) or an incremental innovation (Option B).

Scenario
You work as a middle manager for one of the top U.S. producers of luxury and mass-market automobiles and trucks.

The chief technology officer (CTO) of your company has been monitoring new technology developments that the company could integrate into its vehicles to enhance the usefulness of and improve access to the data acquired by the many digital sensors integrated into vehicle subsystems over the past 20 to 30 years. The technology trend of particular interest is the internet of things (IoT)—the interconnection of embedded devices, such as sensors and computers, over the internet. By taking advantage of this trend, the CTO believes the company can seize an opportunity to provide better service and predictive maintenance to its customers, improving customer satisfaction and adding additional revenue streams.

Based on briefings by the CTO and your Module One memo, senior management has decided to implement IoT into its product line. Your CTO has asked you to lead a cross-functional team to take this initiative forward. Your first task is to create a presentation that will include your recommendation for how the company should approach this business problem: should you use incremental or discontinuous innovation?

Specifically, should the company:

Design a completely new product line, based on the new technology (discontinuous innovation)
or
Add new technology features first into one model and then incrementally into the broader product line (incremental innovation)
The recommendation you and your team will make is an important first step in pursuing this new technology. Your presentation and recommendations will be reviewed by senior management. Until senior management approves your approach to this innovation, your cross-functional team will not have a budget and will not be able to start work on the innovation.

Directions
Create a PowerPoint presentation to make a recommendation for how the company should pursue the IoT technology to remain competitive: either by discontinuous or incremental innovation. To make your recommendation, you will need to identify how the evolving IoT (sensor) technology fits into your company’s products and services and determine potential risks and benefits. You will also need to look at your competitors to see what they are doing. Finally, you need to analyze your company’s capability (resources) for pursuing the innovation. Use the information and data from the CTO Brief, Comparative Growth Data, Comparative Operating Statistics, and Comparative Product Plans included in the Module One Memo Guidelines and Rubric Prompt section to complete this milestone. Note: Remember to use both on-slide text and narration or speaker notes to convey your information effectively. If narration is not possible, precise and extensive speaker notes should be used while addressing all the rubric elements in the presentation. For example, you can use brief, bulleted lists on the slide and include detailed explanations in your narration or speaker notes.

Specifically, you must address the following rubric criteria:

Explain potential risks and benefits for innovation Options A, discontinuous innovation, and B, incremental innovation.
Overview (1 slide): Present the business problem and an overview of Options A and B.
Option A (1 slides): Explain at least two potential risks and two potential benefits for Option A.
Option B (1 slides): Explain at least two potential risks and two potential benefits for Option B.
Evaluate your competitors’ products, services, growth, and market strength.

Sample Solution

Here’s a detailed outline for a PowerPoint presentation, including slide content and extensive speaker notes, addressing the prompt’s requirements.


PowerPoint Presentation Outline: IoT Integration Strategy

Slide 1: Title Slide

  • Title: IoT Integration Strategy: A Path to Enhanced Customer Experience and New Revenue Streams
  • Subtitle: Recommendation for Discontinuous vs. Incremental Innovation
  • Presented By: [Your Name/Your Team Name], Middle Management
  • Date: June 23, 2025

Speaker Notes for Slide 1: Good morning, Senior Management. My team and I are here today to present our recommendation for approaching the critical initiative of integrating Internet of Things (IoT) technology into our product line. As you know, the automotive market is intensely competitive, and staying at the forefront of technological innovation is paramount to our continued success. The CTO has identified IoT as a significant opportunity to enhance vehicle usefulness, improve data access, and ultimately redefine our customer relationships through superior service and predictive maintenance. Our task today is to recommend the optimal initial strategy for pursuing this innovation: should we pursue a bold, discontinuous approach with a completely new product line, or a more gradual, incremental integration of new features? This decision is a crucial first step, as it will determine our budget and operational direction for this strategic initiative.


Slide 2: Overview: The Business Problem & Innovation Options

  • Business Problem: How to strategically integrate IoT technology to enhance vehicle usefulness, improve data access, optimize service, and create new revenue streams, ensuring competitive advantage.
  • Our Opportunity: Leverage existing digital sensor infrastructure with IoT to provide predictive maintenance and superior customer service.
  • Innovation Options:
    • Option A: Discontinuous Innovation
      • Design and launch a completely new product line built from the ground up, optimized for comprehensive IoT integration.
      • Represents a significant leap, potentially creating a new market segment.
    • Option B: Incremental Innovation
      • Add new IoT-enabled features gradually, starting with one existing model, and then progressively integrate across the broader product line.
      • Focuses on enhancing existing products and services.

Speaker Notes for Slide 2: The core business problem we face is not simply if we should integrate IoT, but how we should strategically approach this integration to maximize our competitive edge and capitalize on the identified opportunities. Our CTO’s vision highlights the potential to transform our customer service and generate new revenue by intelligently using the vast amounts of data already collected by our vehicles.

We’ve explored two primary innovation pathways. Option A, Discontinuous Innovation, proposes a radical departure: developing an entirely new product line where IoT is natively integrated from the design phase. This would be a bold statement to the market, aiming to define a new standard. Option B, Incremental Innovation, suggests a more cautious, phased approach. We would begin by introducing IoT features into a single, carefully selected model, learn from that implementation, and then gradually expand these features across our existing portfolio of luxury and mass-market vehicles and trucks. Both options have distinct implications for our resources, market perception, and risk profile, which we will now delve into.


Slide 3: Option A: Discontinuous Innovation (New Product Line)

  • Definition: Launching a completely new product line designed specifically around IoT capabilities.
  • Potential Benefits:
    • Market Leadership & Brand Reinvention: Establishes us as a pioneer in intelligent vehicles, potentially creating a new market segment and significantly enhancing our luxury brand’s image as cutting-edge. This could attract a new tech-savvy customer base.

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