How Enterprise Risk Management varies from traditional risk management

 

Provide an example of the upside of risk and explain the concept.

2. Explain how Enterprise Risk Management varies from traditional risk management?

3. What are five examples of internal and external drivers of an organization’s risk culture?

4. Provide an example company, give a description of the organization and its work area. Define what a SWOT is. Perform a SWOT for your example company and rationalize each of the company characteristics you choose.

5. Explain what a KPI is. How might we use KPI’s in doing a risk analysis for an organization. Choose five KPI’s for the Amazon organization and explain why you have made your choices.

6. Explain the Delphi Techniques. How might it be used in coming to consensus on risk identification related to an IT driven project?

7. A popular hotel has continued to lose business in its room service food sales over the last five years. Using the Six Sigma DMAIC process explain what you would do in each step of the process to improve the sales – provide relevant, practical details. What statistics would you apply and why?

8. Explain the Plan, Do, Check, Act concept – provide a practical example. How might it be applied in improving project quality?

9. Explain the concept of Continuous Improvement – provide an example. How might it be combined with a Lean approach.

10. Explain the primary inputs and outputs in the Project Management Institute Quality Knowledge Area.8. Explain the Plan, Do, Check, Act concept – provide a practical example. How might it be applied in improving project quality?

11. Explain the concept of Continuous Improvement – provide an example. How might it be combined with a Lean approach.

12. Explain the primary inputs and outputs in the Project Management Institute Quality Knowledge Area

 

 

 

The upside of risk refers to the potential for positive outcomes or opportunities that arise from taking a calculated risk. It acknowledges that not all risks are negative threats; some can lead to innovation, growth, and competitive advantage.

Example:

A small tech startup invests a significant portion of its limited capital into developing a novel, unproven technology for a new market segment.

  • The Risk: The technology might fail, the market might not materialize, or competitors might emerge with superior solutions, leading to significant financial losses and potential business failure.
  • The Potential Upside: If the technology succeeds and the market adopts it, the startup could become a market leader, gain a significant competitive advantage, attract further investment, and experience exponential growth and high profitability. This risk, while substantial, holds the potential for a much greater reward than sticking to safer, more established paths.

Concept Explanation:

The concept of the upside of risk is crucial for fostering a culture of innovation and strategic thinking within organizations. It encourages a balanced perspective on risk management, moving beyond simply avoiding negative outcomes to actively seeking and capitalizing on opportunities that inherently involve some level of uncertainty. Organizations that effectively manage risk with an eye toward potential upside can be more agile, adaptable, and ultimately more successful in the long run.

2. Explain how Enterprise Risk Management varies from traditional risk management?

Enterprise Risk Management (ERM) differs from traditional risk management in several key ways:

Feature Traditional Risk Management Enterprise Risk Management (ERM)
Scope Narrow, often focusing on specific risks (e.g., financial, safety) within silos. Holistic, organization-wide view of all types of risks (strategic, operational, financial, compliance, hazard).
Perspective Primarily focused on avoiding or mitigating negative impacts (threats). Balanced view of both threats and opportunities (upside of risk).
Integration Often fragmented and not well-integrated with strategic planning. Fully integrated with strategic planning and decision-making processes at all levels.
Focus Reactive; addressing risks as they arise. Proactive and preventative; identifying and managing potential risks before they impact the organization.
Responsibility Often decentralized, residing within specific departments. Centralized oversight and accountability, with risk management embedded in everyone’s role.
Culture Risk-averse in specific areas. Risk-aware and risk-intelligent culture that understands the trade-offs between risk and reward.
Reporting Often focused on specific risk categories. Integrated reporting across all risk categories, providing a comprehensive view of the organization’s risk profile.
Value Creation Primarily focused on protecting value. Focused on both protecting and creating value by understanding and exploiting opportunities.

In essence, ERM represents a more mature and strategic approach to risk management, moving from a siloed, reactive defense mechanism to an integrated, proactive framework that informs strategic decisions and helps the organization achieve its objectives while considering both potential downsides and upsides.

3. What are five examples of internal and external drivers of an organization’s risk culture?

Internal Drivers of Risk Culture:

  1. Leadership Tone and Actions: The attitudes and behaviors of senior leaders regarding risk set the tone for the entire organization. If leaders openly discuss risks, reward prudent risk-taking, and hold individuals accountable for risk management, a strong risk culture is more likely to develop. Conversely, if leaders ignore risks or punish failures harshly, a risk-averse or secretive culture may prevail.
  2. Organizational Structure and Governance: The way the organization is structured (e.g., centralized vs. decentralized), the clarity of roles and responsibilities for risk management, and the effectiveness of its governance mechanisms (e.g., risk committees, internal audit) significantly influence how risk is perceived and managed.
  3. Communication and Transparency: Open and honest communication about risks, both successes and failures in risk management, fosters a culture of awareness and learning. Transparency in decision-making processes related to risk also builds trust and encourages proactive risk identification.
  4. Employee Training and Awareness Programs: The extent to which employees are educated about the organization’s risk management policies, processes, and their individual roles in managing risk directly impacts the risk culture. Effective training programs can instill a sense of ownership and responsibility for risk.
  5. Performance Management and Incentives: How risk-taking and risk management are factored into performance evaluations and reward systems can significantly shape employee behavior. Incentivizing excessive risk-taking for short-term gains can undermine a healthy risk culture, while rewarding thoughtful risk assessment and mitigation can strengthen it.

External Drivers of Risk Culture:

  1. Industry Regulations and Compliance Requirements: The regulatory environment in which an organization operates can heavily influence its risk culture. Industries with strict regulations (e.g., finance, healthcare) often develop more robust risk management practices and a stronger compliance-focused culture.
  2. Market Volatility and Economic Conditions: Periods of economic uncertainty or high market volatility can heighten an organization’s awareness of external risks and drive a more cautious risk culture. Conversely, during periods of strong economic growth, there might be a tendency towards greater risk appetite.
  3. Competitive Landscape: The level of competition within an industry can influence an organization’s risk culture. Organizations in highly competitive environments might be more inclined to take strategic risks to gain an edge, while those in less competitive markets might adopt a more conservative approach.
  4. Societal Expectations and Stakeholder Pressure: The expectations of customers, investors, the public, and other stakeholders regarding ethical behavior, sustainability, and risk management can significantly impact an organization’s risk culture. Increased scrutiny from these groups can drive a more risk-aware and responsible culture.
  5. Technological Advancements and Disruptions: Rapid technological changes can introduce new risks and opportunities, forcing organizations to adapt their risk culture to address cybersecurity threats, data privacy concerns, and the need for innovation.

4. Provide an example company, give a description of the organization and its work area. Define what a SWOT is. Perform a SWOT for your example company and rationalize each of the company characteristics you choose.

Example Company: “Green Leaf Grocers”

Description: Green Leaf Grocers is a regional chain of grocery stores specializing in organic and locally sourced produce, sustainable products, and prepared foods. They operate 15 stores in affluent suburban areas, emphasizing high-quality ingredients, knowledgeable staff, and a commitment to environmental sustainability. Their work area is the retail food industry, specifically targeting health-conscious and environmentally aware consumers.

Define SWOT:

SWOT is an acronym for Strengths, Weaknesses, Opportunities, and Threats. It is a strategic planning tool used to evaluate the internal and external factors that can affect a company’s current and future performance.

  • Strengths: Internal attributes of the company that are advantageous and contribute to its success.
  • Weaknesses: Internal attributes of the company that are disadvantageous and hinder its performance.
  • Opportunities: External factors in the environment that the company can potentially leverage to its advantage.
  • Threats: External factors in the environment that could negatively impact the company.

SWOT Analysis for Green Leaf Grocers:

| Category | Characteristic | Rationalization – Improved eye care plan options – Reduced premiums for nonsmokers – Enhanced long- and short-term disability coverage

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