As customers, students, patients, taxpayers, and citizens, we are surrounded by information systems that support customer interactions. Identify and describe two such systems that you have used. Briefly describe the types of customer interactions you have experienced with these systems and compare what you found to be important features of each one. Are there features or functions that you would change or add to either system?
Information system is technically organizational, sociotechnical and formal systems designed to store, process, collect and distribute. The term can also be used interchangeably in a more limited senses to mean the software used to manage computerized database or to refer to computer system. An emphasis must be assigned on an information