Leading Change and Organizational Development Class

Read the case Clayton Industries, Inc.: Peter Arnell, Country Manager for Italy and respond to these questions:How would you evaluate Peters first two months as subsidiary general manager in Clayton SpA?Like many managers, Peter must manage the multiple demands, interest, and preferences of those in the organization. Keeping this in mind: What must Peter must understand about Briggs and Buis to prepare for his meeting and deal with them?Why did Buis select Peter for the job of GM of Clayton SpA? Given this: What option do you think Peter is likely to choose?

Sample Solution

Peter Arnell’s First Two Months at Clayton SpA: An Evaluation

Peter’s Performance:

Peter’s first two months at Clayton SpA seem like a mixed bag. Here’s an evaluation:

Positives:

  • Recognized Problems: He identified key issues like stagnant growth, high COGS, and a strong union (FILM).
  • Took Initiative: He implemented a cost-cutting program and streamlined operations.

Negatives:

  • Autocratic Approach: His aggressive style alienated some employees and created tension.
  • Disregarded Local Context: He didn’t seem to consider the cultural differences and established relationships in Italy.
  • Ignored Union Concerns: His focus on cost-cutting could lead to clashes with the powerful union, FILM.

Understanding Briggs and Buis

For his meeting with Briggs and Buis, Peter needs to understand their:

  • Priorities: Are they primarily focused on short-term cost savings or long-term market share growth?
  • Risk Tolerance: Are they willing to risk a potential labor dispute with the union for faster cost reductions?
  • Awareness of Italian Market: Do they understand the cultural nuances and the importance of maintaining existing customer relationships?

Why Buis Chose Peter

Buis likely chose Peter for his:

  • Track Record: Success in the UK could have indicated an ability to turn around struggling subsidiaries.
  • Decisive Leadership: His willingness to take action and implement changes may have appealed to Buis’ desire for quick results.
  • Cost-Cutting Experience: His focus on streamlining operations aligned with Buis’ potential desire to improve Clayton SpA’s profitability.

Peter’s Likely Choice

Given Buis’ priorities and Peter’s style, Peter is more likely to choose:

  • Option 1 (Focus on Cost Reduction): This aligns with Peter’s existing approach and Buis’ focus on profitability. However, it could exacerbate tensions with the union and lead to long-term problems.

Peter might consider Option 2 (Market-Driven Strategy) if Buis expresses a willingness to invest in long-term growth and navigate the complexities of the Italian market. However, his past actions suggest a preference for immediate results.

Recommendation:

Peter should present both options but advocate for a balanced approach that prioritizes cost-efficiency while acknowledging the importance of worker relations and market realities in Italy.

 

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