1.Chapter 10 discusses the challenges of disciplining employees. You are Quentin's supervisor and have noticed a pattern of missing work every other Monday in addition to a lack of progress at work. Outline a progressive disciplinary plan to implement if the behavior continues. What would be your time frame for each step in the plan? How would you document progress?
2. Adjustive reactions are identified in Chapter 15. Explain the concept of adjustive reactions. Identify two adjustive reactions defense mechanisms that Quentin exhibits. Explain the adjustive reaction and how it applies to Quentin.
3.Chapter 15 discusses stress. What symptoms does Quentin exhibit that indicate he is experiencing stress? Identify and describe four stress management techniques that may help Quentin.