“New York’s Subway System Is Crumbling” Case Study

Please read the case “New York’s Subway System Is Crumbling” on Page number 277, Chapter 7 – “Individual & Group Decision Making”available in your textbook/e-textbook “Management: A Practical Approach” 9th edition by Kinicki, A., & Williams, B., and answer the following questions

Assignment Question(s):(Marks 5)

What is the underlying problem in this case from NYCTA President Andy Byford’s perspective?(2marks)
What barriers to decision making were prevalent before Byford’s arrival? Explain.(1.5 marks)
Which Nonrational decision making model does Byford employ? How?(1.5 marks)

 

Sample Solution

 

Twimble declared Finch as his decision to head the sorting room, anyway the book cautions not to remain in the sorting room excessively long. Finch prescribes Frump for the advancement rather than himself, to benefit the organization. Twimble is hesitant to advance Frump due to his lethargy, yet Frump vows to be a decent representative (“The Company Way (Reprise)”). Twimble and Bratt are both intrigued by Finch’s magnanimous choice, and Bratt extends to him an employment opportunity as a lesser official in the Plans and Systems division, headed by Mr. Gatch, sadly.

An incredibly appealing yet air-headed lady named Hedy LaRue, Mr. Biggley’s mystery special lady, is procured as a secretary. Her passageway draws in the consideration of the considerable number of men in the workplace, provoking Bratt to clarify the workplace approach on being a tease (“A Secretary isn’t a Toy”). Finch gains from Mr. Biggley’s secretary, Miss Jones, that Biggley is a glad alumni of Old Ivy school. In the lift by the day’s end, Rosemary’s kindred secretary Smitty encourages her and Finch set up a date (“Been A Long Day”). After they leave, Frump runs into Biggley and Hedy and understands the idea of their relationship. He coerces Biggley into giving him an advancement, by taking steps to tell his mom (“Been A Long Day (Reprise)”).

Finch shows up sooner than expected Saturday morning and sets up the workplace so it would appear that he has been working throughout the night, realizing that Biggley is coming in to the workplace soon. Finch persuades Biggley that he is additionally a pleased former student of Old Ivy and they sing the Old Ivy battle tune (“Grand Old Ivy”). Biggley requests that Finch be given his own office and secretary, and Bratt relegates Hedy to him. With the book’s assistance, Finch understands that Biggley must be Hedy’s supporter and sends her on a task to Gatch, very much aware that Gatch will make a go at her. Gatch succumbs to the snare and is sent to Venezuela, and Finch is elevated to his situation as head of Plans and Systems.

At a gathering for the new Advertising Department head, Benjamin Burton Daniel Ovington, Rosemary would like to intrigue Finch with her new dress, a Paris unique. Be that as it may, the various ladies show up at the gathering wearing a similar dress (“Paris Original”). Hedy, who has had an excessive amount to drink, goes up to Biggley’s office to shower.

 

24.

 

Slob plans for Biggley to find Finch kissing Hedy in his office, however after LaRue extorts Finch into kissing her, he understands he’s quite love with Rosemary and proposes to her (“Rosemary”). As Rosemary is going to acknowledge, Hedy leaves the washroom in a towel which enrages Rosemary. She leaves, however comes back to reveal to Finch that Bud and Biggley are simply outside. Slob and Biggley stroll into the workplace similarly as Finch grasps Rosemary. Ovington is compelled to leave after Finch prompts him to uncover to Biggley that he is an alum from Northern State, Old Ivy’s harsh adversary. Biggley names Finch Vice-President in Charge of Advertising. Biggley leaves as Finch and Rosemary proclaim their affection for one another, and Bud Frump pledges retribution to stop Finch’s transient ascent (“Act I Finale”).

Act II

After two days, Rosemary feels disregarded by Finch and chooses to stop. Smitty and her kindred secretaries persuade her to remain in light of the fact that she’s experiencing their fantasy about wedding an official (“Cinderella, Darling”).

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