Reflect on your own experience regarding nonverbal messages. Have there been situations in your life when the nonverbal messages were much clearer than the verbal messages? What about times when the words that were spoken did not match the nonverbal cues? How is online communication different in terms of nonverbal messages? What kinds of messages do you send non-verbally via your style of dressing or mannerisms? How would nonverbal messages affect your communication with clients or colleagues?
Non verbal communication is the transfer of information from one person to another without the use of spoken word. The most used modalities of nonverbal communication include, but not limited to the following: kinesthetic, tactile, auditory and visual channels. However, the most used forms of nonverbal communication are eye contact, facial expressions, gestures among others. interestingly, scholars have debated and given an affirmative stand on the possibility of using non verbal cues to convey meaning than spoken word. The study of nonverbal communication has very long history and that too shall be discussed herein.