Operations System And Brand Within A Specific Industry
Choose a specific operations system and brand within a specific industry (Retail and Walmart)
1) Describe all the main processes and activities of this operations system. Identify the nature of these processes and draw a flowchart of these processes indicating all the main activities, processes and resources involved
2) Describe the lay-out or the physical space distribution of all these processes, tasks and inputs within the operations system and identify which typology of lay-out it is as well as its weaknesses
3) Calculate different ratios of productivity of this operations system that measure the efficiency of this system and identify the main drivers or factors that determine the performance of this system
4) Propose different measures and actions to take to enhance the productivity and the quality of this system. Justify your answer
Sample Solution
Main Processes and Activities
Walmart's operations system is complex and involves a wide range of processes and activities. Some of the main processes and activities include:
- Sourcing and procurement: Walmart sources and procures goods from a global network of suppliers. The company has a sophisticated supply chain management system that helps to ensure that goods are delivered to stores on time and at a competitive price.
- Warehousing and distribution: Walmart operates a network of distribution centers that distribute goods to stores throughout the United States and around the world. The company's distribution centers are highly efficient and use state-of-the-art technology to pick, pack, and ship goods quickly and accurately.
- Store operations: Walmart's stores are the heart of its operations system. Stores are responsible for receiving and stocking goods, merchandising shelves, providing customer service, and processing payments.
- Information technology (IT): IT plays a vital role in Walmart's operations system. The company uses IT to manage its supply chain, inventory, sales, and other key business processes.