Policies affected the social worker’s delivery of services.
In 2–3 pages, address the following:
Identify the programs the social worker in the case study engaged with.
Identify the policies that drove the programs and indicate which were federal and which were state or local.
Explain how these policies affected the social worker’s delivery of services.
Imagine that this scenario took place at an agency in your state. Research and identify one state or local policy in your area that would affect your delivery of services. Explain how this state or local policy affects the program.
Sample Solution
In the case study, the social worker engaged with several programs designed to assist her clients. These included Medicaid, disability insurance, Supplemental Security Income (SSI), Temporary Assistance for Needy Families (TANF), and Social Security Disability Insurance (SSDI). All of these programs are federally funded but administered at a state level; they provide health care coverage and financial assistance to those who qualify. The policies driving these programs are largely driven by the federal government in order to ensure consistency across states; for example, qualifying for Medicaid or SSDI requires meeting certain criteria set forth by the federal government (Social Security Administration).
Additionally , some of these programs may have additional requirements that vary from state-to-state .For example , TANF is typically managed at a local level through county or municipal governments and income eligibility requirements can differ depending on where one resides(Office of Family Assistance ). Another good example is SSI which has different asset limitations based on whether one lives in an individual apartment or with family members(Social Security Administration)..
Overall , while most policies related to these types of assistance are typically driven by the federal government—there can still be variations between states when it comes to things such as income limits. This means that it’s important for social workers to familiarize themselves with both state and federal regulations when working with their clients.
As discussed by Bottazzo (2005), a company’s employees are one of its main groups of potential stakeholders. As a result, the satisfaction of employees is considered equal to the satisfaction of customers and shareholders, becoming an important element of an organisation’s strategic mission. This has created a paradigm shift of internal communication from one-way informing of employees, to a two-way communication with the inclusion of training, education and motivation.
The goal of internal communication is to achieve employee-company advocacy, with workers buying into the missions and values of the organisation and reflect those to other potential stakeholders. Therefore it’s necessary for Recticel to maintain the use of different platforms for everyday communication, including email, telephone, webinars and Skype – which allows a range of users to ‘dial in’ to a meeting and share computer screens. For a multi-national company, well-rounded communication from management is crucial – to offer information, support and a sense of community for plants that cannot be supported through emails or phone calls alone (Pinsky, 2015).
Recticel address this through an internal intranet system, RICK (Recticel Intranet Centre of Knowledge). RICK contains all of the documents, training and support required by individual plants to help run their business successfully. In a manufacturing environment, changes can take place rapidly – this method of instantaneous communication will assist individual plants to sync their business activities.
RICK boosts the company’s efforts of ‘on boarding’ – the introduction of new employees to the company. In a company of this size, the automation of an on boarding programme streamlines talent management initiatives and improves productivity long term. A personalised level of access to the intranet system facilitates a steady flow of well-timed information to new employees (Friedmann, 2012). There are instances where automation in the ‘on boarding’ and communication processes have their disadvantages. In large manufacturing companies like Recticel, where most employees work the assembly line rather than at a desk, not all employees have the same access to information and training.