Problem-solving skills as you organize the details of your plan.

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You have been talking with your team and interacting with patients. You see some patterns that you would like to change to improve quality. Your team is motivated to help.

This week you will identify the focus of your project and anticipate the ethical, legal, and regulatory concerns that may arise in your career as a nursing leader.

 

create a presentation that communicates the focus and scope of your project. You may select from multiple venues to explain the details of your plan. You will demonstrate problem-solving skills as you organize the details of your plan.

Resource: Question Development Tool – Appendix B.

Begin your plan with the following:
Define the problem.
Identify the problem to be addressed and the setting in which it occurs.
Outline your proposal to address the problem.
Identify and discuss ethical, legal, and regulatory concerns relating to the problem.
Explain why you chose the problem.
Support your plan by gathering as much information about your selected problem as possible. Consider both qualitative and quantitative data, for example:
Leader and peer interviews
Patient/customer surveys
Quality improvement (QI) reports from the facility
Benchmarking studies/baseline data.
If baseline data is available:
What are the goals?
Are current practices meeting the organizational goals?
Are the prescribed practices followed?

Sample Solution

I am here today to talk to you about a project that I am working on to improve the quality of care at our hospital. As you know, we have been seeing some patterns in our data that suggest that we could be doing better. For example, our patient satisfaction scores are not as high as we would like them to be, and our readmission rates are higher than the national average.

I believe that these problems are fixable, and I am confident that we can make a difference if we work together. I am here today to ask for your help in identifying the focus of our project and anticipating the ethical, legal, and regulatory concerns that may arise.

Focus of the Project

The focus of our project will be to improve the quality of care at our hospital. We will do this by identifying and addressing the root causes of the problems that we are seeing.

We will start by conducting a root cause analysis of our patient satisfaction scores and readmission rates. This will involve collecting data, interviewing patients and staff, and identifying the factors that are contributing to the problems.

Once we have identified the root causes, we will develop and implement interventions to address them. These interventions may include changes to our policies and procedures, training for staff, or new technology.

Ethical, Legal, and Regulatory Concerns

As we work on this project, we need to be aware of the ethical, legal, and regulatory concerns that may arise. For example, we need to make sure that we are not violating patients’ rights, and that we are complying with all applicable laws and regulations.

We also need to be mindful of the potential for conflicts of interest. For example, if we are considering implementing a new technology, we need to make sure that we are not being influenced by the manufacturer of the technology.

Conclusion

Thank you for your time today. I believe that this project has the potential to make a real difference in the quality of care at our hospital. I am confident that we can make it happen if we work together.

I look forward to hearing your thoughts and ideas. Thank you.

Questions and Answers

(Open the floor for questions and answers.)

Next Steps

(Summarize the next steps for the project.)

Thank you again for your time and attention. I look forward to working with you on this important project.

This question has been answered.

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