Socio-technical System Role in Organizations

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The objective of this discussion is to develop an understanding of the role sociotechnical systems play in an organization’s ability to respond to existing and emerging technological, organizational, and environmental issues.
Prior to starting the discussion, carefully read the case study “Nothing Special on the Ground: A Night at the Airport”, – will be uploaded separately
analyze the problem and develop solutions (and determining how the solutions can be implemented and assessed).
Remember not to jump to assumptions about the solutions before you’ve properly analyzed the case. Case studies, by their nature, provide you with incomplete information. Be sure to be explicit about any assumptions you are making. The steps in the Decision Making Framework should help you see what you need to explore.

I. Context
II. Identification of relevant problems
III. Identification of Options or Alternatives
IV. Decision Recommendations
V. Implementation Tactics
VI. Assessment Criteria for Success or Failure
Decision-Making Framework
I. Context:
Briefly describe the organization.
II. Identification of relevant problems:
What are the problems and why are they important. Be sure to relate this to the case but go beyond the basic statements in the case (show your analysis of those statements).
III. Identification of Options or Alternatives:
Suggest a range of potentially feasible options that are relevant to the problems you described in the previous part. These options should be appropriate to the organization and the problem and there should be multiple options described (with the expectation that you will not select all of them for the next part).
IV. Decision Recommendations:
Select an option or combination of options from the previous part to address the problem. Provide a rationale for your selection.
V. Implementation Tactics:
Briefly describe the action steps involved in the solution you recommend.
VI. Assessment Criteria for Success or Failure:
Provide criteria that can be used to assess the success or failure of the solution once it is in use.

 

 

 

Sample Solution

Social media and technology play a significant role in everybody’s lives. It has revolutionised the world we live in, in many ways. One being the fashion industry. This has been impacted by the rise of bloggers and social media influencers who have made social media a career and marketing strategy. One major platform is Instagram. This has helped brands and bloggers promote products and lifestyles that will appeal to a wide audience and entice customers which not only benefits the brand but also the “business” of the blogger. Social media has had a direct impact on digital labour and consumer culture as it has provided a platform to see what is desired by an audience and what there are gaps in the market for. There has also been a development in body image and how bodies that differentiate from the norm is not scrutinized anymore but is accepted and praised. For women, the stick thin barbie doll body type is not the trend anymore and curvy bodies are more realistic and common in contemporary western society. Social media has provided a feel-good service for society as people feel more accepted and confident for who they are. I will be looking into how much of an impact social media has really had on many different aspects of the fashion industry including body image, marketing, acceptance within society and the rise of bloggers and influencers. I decided to investigate a high-street brand and a high-street, online retailer to see if how they utilised social media differed. The high-end brand I chose was Burberry as they are heavily advertised by celebrities throughout their campaigns. I then chose to research Pretty Little Thing as my high-street brand as they use social media influencers and bloggers to promote their products a lot in their brand. I chose both brands because although their products and consumers may be very different, they still have similarities in the way they work.

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