Stages of listening

 

 

Explore the five stages of listening and explain how individuals can increase listening accuracy at each stage.
Analyze the four barriers to effective listening and how to overcome them.
Instructions:

Review the basics of the active listening response in the textbook and in the learning activities assigned for this module.
Use the active listening response in a real conversation.
Write a three to five page summary of how active listening techniques affected the conversation. How was this conversation different than others you’ve had with this individual? How will this exercise affect your communication behavior in the future?

Sample Solution

Stages of listening

There are many factors that can interfere with listening, so you need to be able to manage a number of mental tasks at the same time in order to be a successful listener. The listening process is divided into five stages: receiving, understanding, remembering, evaluating, and responding (DeVito, 2000). While effective listening is an important soft skill to learn and practice, there are several barriers including: general distractions, which can include things like background noise; environmental factors, like room lighting and temperature can impede listening; cognitive limits – inadequate sleep, feeling hungry, and disorganization can make it more difficult to focus effectively; and technology and multitasking. You can follow these steps to reduce the barriers: minimize distractions; prioritize listening over speaking; reduce outside noise; practice reflecting instead of deflecting; ask questions; and listen fully before giving advice.

 

 

For a considerable length of time, Los Angeles, California has been the home of social anarchy. From pack competition and racial foul play to work segregation and police severity, L.A. has earned a standout amongst the most threatening notorieties on the West Coast. Because of racial treacheries, poor training, and high joblessness rates, riots are not outsiders of L.A. Two of the most notable uproars of L.A. are the Watts Riot and the Rodney King Uprising. The two mobs were prompt responses to police mercilessness. Presently, when I hear “revolt”, I think about a term of around two days, three and no more. These two mobs, in any case, kept going five and six days, individually. We should take an excursion back in time. To begin with, to 1965, which was the time of the Watts Riot. At that point, we’ll go ahead so as to 1992, the time of the Rodney King Uprising. The accompanying occasions are related from a medical attendant, Ms. Robbie Wroten, who gave therapeutic consideration to inhabitants amid these occasions.

It was around 7:15 pm on August 11, and Ms. Wroten was planning supper for her three youngsters. On the stove was a pot of green beans, a pot of pureed potatoes, and a griddle with hot oil, prepared to sear chicken. There’s a distracted thump at the entryway. It was Eli, one of Ms. Wroten’s neighbors, coming to disclose to her that Mark, Marquette Frye, had been captured. Furthermore, it wasn’t simply Mark. It was additionally Mark’s sibling, Ron, and their mom. The isles that warmed the pureed potatoes and the green beans currently gave no warmth. The oil that was set up for the chicken was immediately emptied once again into its compartment. In a house coat and destroyed room shoes, Ms. Wroten surged down to the side of the road, in the nick of time to see a mother and her two children put in squad cars. Encompassing the many squad cars were irate occupants of Watts, who had no issue communicating their objection to the family captures. “It’s just ‘cuz they dark”, Ms. Wroten heard. “They didn’t do nothing incorrectly”, someone else shouted. And afterward, it began. A youthful African-American male got the biggest shake he could discover and pulled it at one of the squad cars heading out. As an ever increasing number of spectators started to toss objects, Ms. Wroten kept running back to her home and bolted her entryways. Appealing to God for a conclusion to the activities outside, Ms. Wroten kept on preparing her supper.

The following morning, Ms. Wroten woke up to warnings to remain inside. She kept her youngsters home from school. Soon thereafter, Ms. Wroten had learned, from sources in the network, that what had happened the prior night was just the start. News reports that night made occupants of Watts mindful that military had been alarmed and would be “called without hesitation right away”. Ms. Wroten called her more youthful sister to encourage her to remain inside. As she disclosed to her youngsters what was happening, she set herself up for what was going to occur.

By the third day, August thirteenth, inhabitants were revolting all over Watts. Stores were vandalized, structures were scorched, and natives were harmed. Ms. Wroten was pointed out to give therapeutic thoughtfulness regarding inhabitants. As she drenched herself into the swarmed confusion, she thought that it was difficult to move starting with one spot then onto the next without seeing glass bottles with flame consuming paper inside tossed into store windows. She looked to one side of her, and she saw individuals taking whatever they could get their hands on. On her right side, policemen were attempting to continue one of the marauders found endeavoring to take a radio from an apparatus store. There were for the most part exclusive organizations that were singed. The agitators searched out to go for white entrepreneurs and the individuals who they felt had by and by oppressed them.

All around her, there was smoke from the consuming structures, residue from the flame dousers, and harmed individuals lying on the ground. Outfitted with a medical aid unit from the emergency clinic, Ms. Wroten started to help those that she could. She folded cloth over spouting injuries, connected sterile wraps to severely charred areas, and connected anti-microbials to surface cuts. Running forward and backward between the emergency clinic and the boulevards of Watts, she purchased breathing apparatuses for the individuals who were too frail to even consider breathing and conveyed kids to safe homes. At that point, she went around from house to house, ensuring that the ladies and youngsters were doing fine. She needed to support one lady who felt that her child may have participated in the revolting and the vandalism of one of the stores. Going to keep an eye on her own kids, whom she had taken to her sister’s home, Ms. Wroten saw inhabitants battling police, occupants assaulting white drivers, and inhabitants who were keeping firemen from putting out a portion of the flames.

These, and comparable, occasions proceeded for the duration of the day. At a certain point, Ms. Wroten was unfit to perceive herself when she looked in one of only a handful couple of glass windows that had not been broken. Ash secured her whole body, from her hair to her shoes. She pondered internally, “It’s sufficiently hard simply endeavoring to make due around here. How on the planet would someone be able to be worried about taking things from a store?”

As the night came, an ever increasing number of military showed up on the scene, endeavoring to control the agitators. Flame units were endeavoring to put out flames, while sentries endeavored to reestablish request in the lanes. By the fourth day of the uproars, authorities were all over. The administration had set up a check in time to shield individuals from coming outside. Ms. Wroten reviews government authorities remaining before houses to guarantee that nobody defied the guidelines of the time limit. It worked.

By Sunday, August 15, the authorities had at long last gotten the mobs leveled out. Flames, vandalism, and plundering had all stopped. A large number of dollars worth of harm were left thus. Five years after the Watts Riots, Ms. Wroten reviews that the area was as yet scarred from the occasions of 1965. Consumed structures that were once prosperous before the uproars stayed depressing. Parts stayed void, and any desire for rebuilding died down. Numerous individuals left Watts, either looking for better living conditions, or terrified of a reoccurrence. Eventually it was distinguished that the capture of the Frye family was not the singular reason of the Watts Riots. Some basic reasons were high joblessness, substandard living conditions, and poor tutoring. Little endeavors were made to change these traits, and along these lines, Watts still has a considerable lot of these issues today.

In 1992, Ms. Wroten saw another mob in South Central, L.A., the Rodney King Uprising. Rodney King, an African-American male, had been brutally assaulted by four white cops not long after he drove police on a rapid pursue. The beating had been gotten on tape. Accused of attack and utilization of inordinate power, a jury, which was prevalently white, absolved the cops. The mobs started soon after the decision was passed. Ms. Wroten was en route to work when the uproars started. She depicted the scene as a “battle area”. She noticed that, in spite of reports and prevalent thinking, African-Americans were not by any means the only members of the mobs. She said that there were numerous Hispanics causing change as an objection of the separation they were exposed to. Just like the case with the Watts Riots, there was not lone purpose behind this uprising. The once all African-American people group was undermined by the recently occupant Hispanic populace. Occupants were brimming with annoyance and maybe everybody felt victimized.

Ms. Wroten likewise recollected the assault on Reginald Denny, which happened around three hours after the mobs started. In the expressions of Ms. Wroten, Reginald Denny was in the “wrong spot at the wrong time.” He was a truck driver who was making a conveyance a couple of squares from where he was hauled out of his truck and assaulted by a posse of inhabitants. He was hit in the head with cement and ash hinder until he was oblivious. This assault occurred because of the scorn toward the White populace in Los Angeles. In spite of the fact that she didn’t observer the Fidel Lopez beating, she was told about it. Lopez was assaulted minutes after Denny had been safeguarded. He was additionally pulled from his truck and assaulted. He was ransacked of a generous measure of cash. His head had been aired out by a vehicle sound system, and one of his ears was mostly cut off. At that point, the entire front side of his body was splash painted dark, including his private parts. Ms. Wroten trusts this assault was equipped towards the Hispanic people group.

Like the Watts Riots, she saw plundering, vandalism, and stores being set ablaze. She reviewed the military coming into the network to reestablish request. They built up curfews and kept occupants from going voluntarily. For some time, nobody could leave or enter South Central, Los Angeles, for dread that another uproar would follow. She remarks that dissimilar to the Watts Riots, the network bounced back rapidly. Inside about multi day of military specialist, the uproars were finished and the rankled network started to come back to a serene one. She and a large portion of her family went to the harmony rally that was hung on that Saturday. She said she was happy to perceive what number of individuals were in participation. She portrayed it is “an entire bundle of individuals”.

In spite of the fact that the uproars were pronounced over by the 6th day, there were as yet a couple of arbitrary demonstrations of brutality and compromising episodes that happen two or three days after. Hence, the National Guard stayed present in South Central for an additional two weeks.

Generally, Los Angeles, California has experienced poor training, high joblessness, racial treacheries, and police fierceness. Indeed, even today, a portion of those conditions have not changed. Los Angeles is as yet endeavoring to recoup from the disasters that happened years prior. They state that history rehashes itself, however this is one example in which I truly trust it doesn’t. I trust that quite a while from now, when I allocate my understudies

 

 

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