Survey of Healthcare Management
Home Healthcare Fraud An investigation by the Medicare Fraud Strike Force resulted in the discovery and ultimate sentencing of a registered nurse who defrauded her home health agency and the federal government. Read Box 8-5. a. If you were the administrator of this home health agency what could you have done to prevent this individual, or any staff member, from committing fraud of this nature? b. What policies or procedures could you implement? c. What actions could you enforce, within your organization that could have uncovered this illegal behavior sooner? Lesson 6 Case Study 1. Benefits of Electronic Health Records in a Rural Critical Access Hospital Imagine that you are the administrator of Sierra Vista Hospital. a. How will you help the hospital’s physicians and staff overcome their skepticism and get on board with the adoption of EHR? b. What specific benefits can you share with them? c. What specific objections might they express? d. How will you overcome their objections and convince them to agree? Lesson 7 Case Study 3. Fast Food in Hospitals Identify the benefits and concerns about permitting a fast food franchise to set up an outlet in your facility. How would you address the controversies connected with the “bad health” image of this sector of the foodservice industry? Nutritional information should be included in this discussion. Virtually all fast food companies include nutritional data on their websites. Lesson 8 Case Study 3. You have discovered that one of your physicians is violating the Stark law by sending patients to an imaging center in which she has an ownership percentage. She offers you a monthly consulting fee if you don’t say anything and let her continue to refer patients. She tells you that the facility is good and the patients are not being harmed. a. Explain what the Stark law is. b. Discuss what you would do in this situation. c. What consequences should be taken against the physician, if any? Part II For part II of the written assignment, explain why the following course objectives are important for hospital administrators: 1. Describe how the essential activities of healthcare administration such as workplace safety, compliance plans, strategic planning, risk management, and crisis management influence the success of a healthcare organization. 2. Explain how the use of administrative and clinical technology can enhance healthcare operations. 3. Describe how food operations are handled in the health care industry. 4. Describe how internal and external activities of healthcare operations such as performance improvement, audits and inspections, legal and ethical issues, and healthcare marketing, advertising, and public relations improve healthcare operations overall.
are many potential types of errors in survey sampling. According to Groves (1989)[see 1], the survey errors can be divided into two major groups: First, the errors of nonobservation where the sampled elements use only part of the target population, and the second one is the errors of observation, where the listed data deviate from the truth. Some examples of errors of nonobservation can be ascribed to sampling, coverage or nonresponse which is going to be analysed in the later part of this report. On the other hand, examples of errors of observation can be attributed to the interviewer, respondent or method of data collection. Both of our sources of obdurate errors can vigorously affect the accuracy of a survey. However, these errors cannot be eliminated from a survey but their effects can be reduced by careful devotion to an acceptable sampling plan. Some ways to reduce those errors are: callbacks (where the interviewer calls again the nonrespondents), offer rewards and motivation for encouraging responses, train better the interviewers, scrutinise the questionnaires to be sure that the form has been filled correctly and have an accurate questionnaire construction.