Review the foundations for the nature of change.
Organizations do not exist in static environments. They must react to both external and internal forces if they want to stay competitive and survive. The need to effectively change is therefore paramount to their success.
Examples of internal forces for change within a company include the following:
Employee morale
Low productivity
Examples of external forces for change outside of a company include the following:
Competitive forces
Technological forces
Any type of change can impact employees within organizations. They may fear changes because of their perceived negative impact on them. Fear related to the potential loss of jobs, loss of security, and changes in leadership can all be attributed to the stress, anger, or fear that employees feel. Other employees, however, may find change welcoming and an opportunity to gain experience. Methods to reduce resistance to change are therefore critical to the success of the change plan.
Answer the following questions:
What are 3 internal drivers for organizational change?
What are the risks to organizations that do not change?
How do people react to change?
What methods are effective in reducing resistance to change?
Scenario:
Let’s imagine you’re a nurse manager at a 250-bed community hospital with a dedicated cardiac care unit. You’re interested in improving patient outcomes and reducing complications following coronary artery bypass graft (CABG) surgery.
Data Acquisition:
Collaborate with the hospital’s quality management department to obtain relevant data. This might include:
Data Analysis:
Once you have the data, analyze it for trends and patterns. For instance:
Identifying Areas of Concern:
By analyzing the data, you might identify potential areas of concern. For example:
Next Steps:
Once you’ve identified potential areas of concern, you can propose a quality improvement (QI) initiative to address the issue. This could involve:
By following these steps and using data-driven analysis, you can identify and address healthcare quality issues, ultimately improving patient outcomes.
Remember: This is a hypothetical scenario. Always consult with the appropriate healthcare data authorities and quality management departments to obtain real data and ensure HIPAA compliance.