The Wild, Wonderful World of Supply Chains
Organizations
The organizations involved in a supply chain can vary depending on the product or service being provided. However, some common organizations include:
- Manufacturers: Manufacturers are responsible for transforming raw materials into finished products.
- Distributors: Distributors are responsible for storing and transporting finished products to retailers.
- Retailers: Retailers are responsible for selling finished products to consumers.
- Customers: Customers are the end users of products or services.
People
The people involved in a supply chain can also vary depending on the product or service being provided. However, some common people include:
- Supply chain managers: Supply chain managers are responsible for planning, organizing, and controlling the flow of goods and services through the supply chain.
- Warehouse workers: Warehouse workers are responsible for storing and picking products in warehouses.
- Truck drivers: Truck drivers are responsible for transporting products between different locations in the supply chain.
- Customer service representatives: Customer service representatives are responsible for providing assistance to customers with questions or problems about products or services.
Technologies
The technologies used in a supply chain can also vary depending on the product or service being provided. However, some common technologies include:
- Enterprise resource planning (ERP) systems: ERP systems are used to integrate all of the different functions of a business, including supply chain management.
- Warehouse management systems (WMS): WMS are used to track the movement of products in warehouses.
- Transportation management systems (TMS): TMS are used to track the movement of products between different locations in the supply chain.
- Customer relationship management (CRM) systems: CRM systems are used to track customer interactions and preferences.
Activities
The activities involved in a supply chain can be divided into four main categories:
- Planning: Planning involves determining the demand for products or services, as well as the supply of raw materials and components.
- Sourcing: Sourcing involves finding suppliers of raw materials and components.
- Manufacturing: Manufacturing involves transforming raw materials into finished products.
- Distribution: Distribution involves storing and transporting finished products to retailers.
Processes
The processes involved in a supply chain can also be divided into four main categories:
- Order fulfillment: Order fulfillment involves the steps involved in fulfilling a customer order, from taking the order to delivering the product.
- Inventory management: Inventory management involves the steps involved in managing the flow of goods through the supply chain, including ordering, storing, and tracking inventory.
- Quality control: Quality control involves ensuring that products meet the required standards.
- Returns management: Returns management involves the steps involved in handling returned products.
Information
The information that is needed in a supply chain can vary depending on the product or service being provided. However, some common information includes:
- Customer orders: Customer orders provide information about the products or services that customers have ordered.
- Inventory levels: Inventory levels provide information about the amount of products or services that are in stock.
- Production schedules: Production schedules provide information about when products or services will be produced.
- Transportation schedules: Transportation schedules provide information about when products or services will be transported.
Resources
The resources that are needed in a supply chain can vary depending on the product or service being provided. However, some common resources include:
- Financial resources: Financial resources are needed to pay for the costs of the supply chain, such as the cost of raw materials, components, labor, and transportation.
- Human resources: Human resources are needed to perform the activities of the supply chain, such as planning, sourcing, manufacturing, distribution, and customer service.
- Physical resources: Physical resources are needed to store and transport products or services, such as warehouses and trucks.