Training for Hard and Soft Skills Activity
at
Conduct an Internet search to find either an actual training module or a description of training for each of the following: (a) hard/technical skills and (b) soft/human relationship skills. For each provide the information requested below, use as much space as necessary. Type your responses directly in the spaces provided under each question.
1. Hard/Technical Skills
What skill(s) does the training address?
What is involved in the training? (Provide a brief description of the training).
What are the expected outcomes of the training with regard to this skill?
Source: Where did you find/locate information about the training?
2. Soft/Human Relationship Skills
What skill(s) does the training address?
What is involved in the training? (Provide a brief description of the training).
What are the expected outcomes of the training with regard to this skill?
Source: Where did you find/locate information about the training?
Sample Solution
What skill(s) does the training address?
The training module I found addresses basic computer maintenance and troubleshooting skills, including hardware components, software installation/updates, network connectivity and security.
The training module I found addresses basic computer maintenance and troubleshooting skills, including hardware components, software installation/updates, network connectivity and security.
What is involved in the training? (Provide a brief description of the training).
The online training module consists of several lessons which provide an overview of each topic. The lessons are broken down into two sections: “Hardware Basics” which covers topics such as memory capacity, system architecture and device drivers; and “Software Systems” which focuses on operating systems, application installation/configuration and virus protection. Each lesson also includes hands-on exercises to help reinforce learning objectives.
What are the expected outcomes of the training with regard to this skill?
At the conclusion of the module learners should have a basic understanding of common computer components, know how to use diagnostic tools for troubleshooting purposes, be able to identify potential causes of system malfunctions, understand proper software usage procedures and have an appreciation for cyber security best practices.
Source: Where did you find/locate information about the training?
I located this information from Brainmeasures Computer Maintenance & Troubleshooting Certification Course at https://wwwbrainmeasurescom//computer-maintenance-troubleshooting-certification/.
