Influence employee engagement.
In Milestone One, as an HR consultant, you submitted a change readiness report. While you were performing your change readiness assessment, five employees from the U.S. call center quit as a group, along with the well-liked team lead.
Top management is very concerned about this sudden incident. The VP has asked for your help in identifying a permanent solution to the issue of attrition at the U.S. branch of the Singaporean software solutions provider.
You understand that attrition is primarily the result of low employee engagement. You are also aware that different employees may be engaged in diverse ways. You decide to make a presentation to explain the significance of employee engagement to the company leadership. You plan to also include the critical factors that influence employee engagement.
Prompt
Create a PowerPoint presentation with narration to help the business leaders in the course scenario understand how and why their employees are disengaged. Create speaker notes if necessary, for each slide. Specifically, you need to address the following criteria:
Note: Remember to use both on-screen text and narration or speaker notes in your PowerPoint slides to convey your information effectively. If, due to technical challenges, narration is not possible, precise and extensive speaker notes should be used, while addressing all the rubric elements in the presentation. For example, you can use brief bulleted lists on the slide and include detailed explanations in your narration or speaker notes.
Determine the impact of employee disengagement on attrition and productivity. (2 slides)
Which conditions adversely influence employee engagement?
How does employee disengagement impact attrition?
How does employee disengagement influence productivity?
Describe two critical factors that influence employee engagement. (2 slides)
How can an organization positively influence workforce engagement levels?
Identify and describe strategies (at least one) that can be used for improving employee engagement at the U.S. branch. (2–3 slides)
Use the Employee Engagement Surveys and Leaders’ Self-Evaluations to assess the engagement levels of the employees at the U.S. branch. (2 slides)
Which conditions that adversely influence employee engagement are evident from the employee engagement surveys?
Are there any data points that indicate employees are disengaged?
Consider emphasizing these data points visually.
Sample Solution
What is company leadership`s greatest fear? Losing their largest client? A new competitor emerging in the market? Being bought out by a bigger fish? While all of these are valid concerns, organizations need to be on the lookout for something a little closer to home that could cost them hundreds of billions of dollars each year: their own disengaged employees. Research shows that disengaged employees are less likely to work hard, feel motivated, or meet expectations for their role, and they cause 60% more errors and defects in work performance. According to Gallup, disengaged employees have 37% higher absenteeism, 18% lower productivity and 15% lower profitability. When that translates into dollars, you are looking at the cost of 34% of a disengaged employee`s annual salary, or $3,400 for every $10,000 they make.
