RISK MANAGEMENT

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As a project manager, you need to anticipate and plan to mitigate risk as you proceed through the project management process.

Discuss the following with the class:

Why is a risk management plan in health IT an important part of project management? Provide examples.
DISCUSSION 2: minimum of 175 words.

A big part of creating a project plan and managing a project is collaborating with your team and with internal and external customers who will interact with the project.

In your collaborative group, discuss the following as you prepare for this week’s summative assessment:

Which departments are needed for your project?
Who are your internal and external customers?
What are some tips to successfully communicate with these collaborators?

As a project manager intern, you will be responsible for developing project delivery and implementation plans. Now that you have received the approval from the leadership team and answered their questions, you are coordinating the implementation of the plan.

Scenario

The leadership team has approved your project charter, and your CIO thanks you for developing an excellent product.

She informs you that the steering committee has asked that you prepare a work breakdown structure (WBS) for this project. She reminds you of the importance of considering the feedback she provided to you on the project charter in preparing your WBS.

Preparation

Research work breakdown structure templates to inspire your own.

Assessment Deliverable

Create a work breakdown structure using Microsoft Excel® that includes tasks for planning for the installation, gathering the user requirements, installing the kiosk, configuring the kiosk, testing the kiosk, training users on the kiosk, going live, and transitioning support for the kiosk to the help desk.

For your WBS you must:

Describe at least eight major phases with at least three tasks under each phase.
Identify all the work tasks needed to complete the project.
Identify all the collaborators needed (e.g., departments, roles, etc.).
Provide an estimated duration of each task.
Identify all major milestones, such as completing each major phase.
Write a 175- to 250-word email to the steering committee in which you:

Describe how preparing the work breakdown structure helps the process of project delivery and implementation.
Explain how you plan to coordinate the tasks and people involved to accomplish this project.

Sample Solution

Discussion 1: Risk Management in Health IT Projects

Why is a risk management plan crucial in health IT projects?

Health IT projects involve sensitive data and complex systems directly impacting patient care. A risk management plan helps anticipate potential issues and develop mitigation strategies, ensuring project success and minimizing negative consequences.

Examples of Risks in Health IT Projects:

  • Data Security Breach:Patient data breaches can have severe legal and reputational consequences. A risk management plan would identify vulnerabilities in the new system and outline data security measures like encryption and access controls.
  • System Integration Issues:Integrating new health IT systems with existing ones can be challenging. The plan would identify potential compatibility problems and outline testing procedures to ensure smooth integration.
  • Workflow Disruption:Implementing a new system can disrupt established workflows. The plan would consider training needs and involve staff in the implementation process to minimize disruption.
  • Budgetary Overruns:Unforeseen costs can derail a project. The plan would involve detailed cost estimates, identifying potential cost-saving measures, and setting up a risk reserve for unexpected expenses.
  • Project Delays:Delays can impact patient care and incur additional costs. The plan would involve creating a realistic project schedule, identifying dependencies between tasks, and building in buffer time for potential challenges.

By proactively addressing these risks, health IT projects can be implemented more effectively, minimizing negative impacts on patient care, staff workflows, and the overall budget.

Collaboration Discussion

Departments Needed for the Project (Replace bracketed text with your specific project details):

  • IT Department:Provides technical expertise for system installation, configuration, and integration.
  • [Department impacted by the project]: Provides input on user needs, workflows, and training requirements.
  • Project Management Office (PMO):Offers guidance and best practices for project management.
  • Communication Department:Develops communication strategies to keep stakeholders informed.

Internal and External Customers:

  • Internal Customers:The staff members within the department impacted by the project who will be using the new system.
  • External Customers (if applicable):Patients or clients who may interact with the new system (e.g., a patient portal).

Communication Tips:

  • Clear and Concise Communication:Use clear language and avoid technical jargon.
  • Active Listening:Pay attention to concerns and feedback from collaborators.
  • Regular Updates:Keep stakeholders informed of project progress through meetings or reports.
  • Multiple Communication Channels:Utilize various communication channels like email, meetings, or a project management platform to suit different preferences.
  • Transparency:Be open and honest about potential challenges and keep stakeholders informed of any changes to the plan.

By effectively communicating with all collaborators throughout the project lifecycle, you can ensure everyone is aligned with the project goals and contributes to its success.

 

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