Professionals in all areas from business to counseling commonly anticipate possible cultural differences with clients. At the same time, they inevitably encounter cultural differences with clients as well as with other professionals or with the views of organizations in which they work. These differences can compromise the services that clients receive unless effectively resolved.
For this discussion question, provide at least two examples from within your profession of situations in which the policies of real or fictitious organizations seem contrary to the best interests of a client due to cultural differences.
Discuss the implications of this for ethical practice. Your initial post should be at least 400 words in length.
Support your post by citing at least two academic resources, preferably from the University of Arizona Global Campus Library.
Example 1: Nutritionist and a Muslim Client
Scenario: A registered dietician (RD) at a major hospital is treating a Muslim client who observes Ramadan, a month of fasting from sunrise to sunset. The hospital’s standard meal plans often include pork products and are not suitable for the client’s dietary restrictions. Additionally, the client expresses a desire for smaller, more frequent meals to accommodate their energy levels during fasting hours.
Cultural Considerations: Ramadan is a core tenet of Islam, and adhering to dietary restrictions is a sign of respect for one’s faith. Smaller, more frequent meals can help maintain energy throughout the day during fasting periods (https://www.uagc.edu/student-experience/university-library).
Ethical Dilemma: The RD faces a conflict between the hospital’s standardized meal plan and the client’s religious needs. The American Dietetic Association (ADA) Code of Ethics emphasizes providing competent and culturally sensitive care (https://www.eatrightpro.org/practice/code-of-ethics).
Solutions and Ethical Implications: The RD can work with the hospital’s food service department to find alternative meal options that adhere to the client’s religious restrictions. They can also discuss modifying the meal schedule to accommodate smaller, more frequent meals. This demonstrates respect for the client’s cultural beliefs and upholds the ethical principle of client autonomy.
Example 2: Social Worker and an Undocumented Immigrant Family
Scenario: A social worker at a community center is assisting an undocumented immigrant family facing eviction. The family is hesitant to report the issue to authorities due to fear of deportation. The social worker’s agency has a policy of reporting suspected cases of child neglect or abuse to child protective services (CPS).
Cultural Considerations: Undocumented immigrants often fear interacting with law enforcement due to the risk of deportation. This can lead to them delaying seeking help for various issues, including child welfare (https://www.uagc.edu/student-experience/university-library).
Ethical Dilemma: The social worker is caught between the agency’s reporting policy and the potential harm to the family if reported to CPS. The National Association of Social Workers (NASW) Code of Ethics emphasizes protecting the confidentiality of clients (https://www.socialworkers.org/About/Ethics/Code-of-Ethics/Code-of-Ethics-English).
Solutions and Ethical Implications: The social worker can explore alternative solutions with the family, such as seeking legal aid to fight eviction or contacting community organizations that can provide support services without involving CPS. The social worker can also advocate for changes within the agency’s policy to consider cultural contexts when reporting suspected abuse or neglect. This approach balances the ethical principles of client autonomy, confidentiality, and the safety of children.
Conclusion
Cultural differences can create ethical dilemmas for professionals when organizational policies seem to contradict the best interests of a client. Recognizing these cultural sensitivities is crucial for providing competent and ethical care. By advocating for culturally sensitive policies and exploring alternative solutions with clients, professionals can navigate these challenges and uphold ethical principles.