Consider the following scenario: One of your managers heard you are currently completing your master’s degree. He heard about your program’s emphasis on conscious capitalism and servant leadership. He called you into his office to discuss your how school is going. While sharing your excitement about what you are learning, he looked at you, smirked, and said, “All this emphasis on relationships is overrated. I have always made it clear to my subordinates what they need to do if they want to remain employed. All I have to say to them is, ‘Get it done and you will get rewarded, and if not, there will be consequences.’ It truly is that simple! Developing relationships with employees and suppliers or contractors, all that stuff is only good in the textbooks. It never delivers results.”
Prepare a response that explains the value of conscious capitalism and servant leadership and how it can be used to identify potential deficiencies. Include supporting citations to strengthen your claims.
Thanks for bringing me in, [Manager’s name]. I appreciate your interest in my studies.
While I understand the appeal of a clear-cut “get it done” approach, I believe there’s significant value in conscious capitalism and servant leadership that can actually enhance results. Here’s why:
Employee Engagement and Retention: Companies that prioritize employee well-being and development see a clear advantage. According to a Gallup study, highly engaged teams show 21% higher profitability [1]. Servant leadership, which focuses on employee growth and empowerment, fosters this engagement.
Innovation and Problem-Solving: Conscious capitalism emphasizes a higher purpose beyond just profit. This fosters a culture where employees feel valued and empowered to contribute ideas. A study by Harvard Business Review found that companies with a strong purpose outperform the S&P 500 by a factor of 4 to 6 times over 10 years [2].
Identifying Deficiencies: Building strong relationships with all stakeholders, including employees, suppliers, and customers, allows for earlier identification of potential problems. When employees feel comfortable voicing concerns, it allows for proactive solutions and course correction before issues become major roadblocks.
Addressing Your Specific Concerns:
While clear expectations are important, a purely transactional approach might miss valuable opportunities. Consider this:
Moving Forward:
There’s always room for improvement. Perhaps we can explore how some elements of conscious capitalism and servant leadership can be piloted within our team. Would you be open to discussing some potential areas for exploration?
Citations:
[1] Gallup, “State of the American Workplace Report,” https://www.gallup.com/workplace/285818/state-american-workplace-report.aspx accessed June 9, 2024 [2] Harvard Business Review, “The Business Case for Purpose,” https://hbr.org/sponsored/2016/04/the-business-case-for-purpose accessed June 9, 2024