“A leader’s response to a crisis is much more than speeches.

 

“A leader’s response to a crisis is much more than speeches. Yet the messaging may play a key role in obtaining the public’s trust and co-operation. Hence, success pretty much depends upon leadership skills in the organization”.
In line with this statement briefly discuss what makes a good leader during a crisis? With an example, critically analyze the leadership style which is suitable for the smooth decision making and effectively resolving business issues in crises.

Sample Solution

“A leader`s response to a crisis is much more than speeches”

Martin Luther King Jr. once said: “The ultimate measure of a man is not where he stands in moments of convenience and comfort, but where he stands at times of challenge and controversy.” It`s easy to do the right thing and say the right words when times are good; it is a lot harder when you are navigating an unprecedented crisis like the coronavirus pandemic. But as participants of June`s Virtual UN Global Compact Leaders Summit pointed out, it is in these moments that we see some of the most inspiring leaders emerge. So, what does it take to be a good leader during a crisis? Bring everyone to the table; put the collective good ahead of business or political goals; think on your feet; and never lose sight of the bigger picture. Bring everyone to the table – the best leaders bring everyone to the table. Those who have come through a crisis best have listened to their workers, have had dialogues with their labor movements and civil society, respected them and relied on them for advice.

United States, it is estimated there are $30 billion worth of cargoes are stolen annually and usually cargo criminals are sophisticated and well organized.  Palmer (2010) revealed that the criminals are often recruited from the United States but trained by Cuban crime syndicates and then deployed to Florida to execute their operations.  The stolen cargoes from the United States is brought to ports and exported in ocean containers to countries such as Paraguay, Venezuela, Colombia, Brazil, Argentina, the Dominican Republic, and Costa Rica.  From there, they are sold through black market distribution channels.  Fleet Owner, Sam Rizzitelli revealed that there are ranges of new cargo crime tactics are being deployed to help criminal to have better control and thus mitigate the risks of the crimes they are trying to commit (Sean Kilcarr, 2013).  Rizzitelli explained that these new tactics fall into three categories: identity theft, fictitious pickups and misdirected loads/fraudulent carriers.  The criminals are very creative and change their methods to develop better ways to get away with cargoes rather than commit straight theft where loads are physically stolen from parking lots or terminals and risking getting spotted and potentially be involved in a high speed chase.  The cargo criminals are trying to be more strategic about committing the crime so they can better pinpoint and steal specific types of cargo.  These strategic kinds of crimes are due to the combination of many factors where more sophisticated technology being used with greater access to information within the logistics industry and the involvement of more intermediaries throughout the supply chain.  This allows cargo criminals to be in better control of the timing and location of a theft.  In many cases, getting the desired cargoes and handed them over to the criminals is easier than having to hunt it down and steal them.

Criminals are becoming increasingly creative in using the internet to pull off cargo crime throughout the supply chain (Bill, 2010).  Cargo criminals are using the internet to track shipments, book transportation with legitimate air carrier and conversely set up bogus transportation operations that will arrange cargo pick-ups for legitimate shippers and forwarders.  These criminal called a legitimate harbour trucking company whose drivers have the credentials to pick up the container at the marine terminal and deliver it to a non-descript warehouse location.  Another ploy is for

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