Understanding the HR System Implementation Project: Questions and Activities

Asking the Client for Information:

To gain a better understanding of the project scope, here are some key questions you can ask the client:

Current System Pain Points:

• What specific issues are you encountering with the current HR system? (Performance, functionality, integration, user experience)
• Are there any specific features or modules of the current system that are completely unusable or causing major problems?
• What manual processes are currently in place to compensate for limitations of the current system?
• Have you identified any specific desired functionalities or features in a new system? (e.g., mobile access, advanced reporting, self-service portals)

Project Goals and Expectations:

• What are your overall goals for implementing a new HR system? (Increased efficiency, cost savings, improved employee experience)
• What are your key performance indicators (KPIs) for measuring the success of this project?
• What is your desired timeline for completing the project?
• What is your budget for this project?