ADDIE Model
You are to, consider the following situation and concentrate on the assessment portion of the ADDIE process.
You are the HR Director of organization XYZ. XYZ is a domestic manufacturing plant that has declining profits and has consistent complaints of quality and efficiency of delivery of product. Using the assessment portion of the ADDIE model, describe the steps you would take to assess Strategic, Task, and Person Analysis. Within each of the assessment phases, give examples of information that could be found to account for the issues XYZ is experiencing.
The answer should include the following steps:
Org/Strategic:
Review of organizations goals and which ones are being met/not met
Assess resources the organization has to help with HRD processes such as location, facilities, and expertise in the area of need?
Assess the culture and climate of the org through a survey or focus groups
Review production issues to include manpower levels/appropriateness, types of complaints, turnover, and absenteeism
Task:
Job descriptions
Interviews
Job observation, etc.
Performance standards
Industry standards for similarly situated jobs.
Job specifications to include KSAOs needed to efficiently and effectively perform the jobs
Person:
Review of performance appraisal data
Observe employees
Collect survey data on required KSAOs from incumbents
Collect work diaries
Give KSA tests/evaluation
Sample Solution
As the HR Director of organization XYZ, I would use the Assessment phase of the ADDIE Model to analyze the Strategic, Task and Person Analysis in order to identify any issues that may be causing declining profits or quality and efficiency problems.
The first step in this process is to conduct a Strategic Analysis which involves researching current industry trends, customer satisfaction surveys and competitive analysis (My Business Academy., 2018). This can provide useful insight into potential causes behind our decline in profits such as not utilizing new technology or inadequate marketing campaigns. Additionally, analyzing our organizational structure can reveal what changes need to be made such as designating certain roles more clearly or reallocating resources.
Next would be a Task Analysis which requires examining each individual job role within the organization by looking at job descriptions and performance evaluations (My Business Academy., 2018). Through this assessment we can gain an understanding of what tasks are being performed inadequately or inefficiently leading them to take too much time; furthermore how well personnel are trained for their duties so we can develop better training programs if needed.
Finally, a Person Analysis should also be conducted which looks at employee skill set, knowledge base and attitude towards work (My Business Academy., 2018). This will help us determine if staff are properly qualified for their positions or whether they require additional guidance from experienced professionals. It will also allow us to measure employee morale amongst other factors in order to understand why certain processes are taking too long.
In conclusion, assessing these three components will enable us determine root causes for XYZ’s current issues thus providing strategies going forward on how best improve profit margins along with delivery quality product efficiently.
