The culture of the organisation can have an impact in terms of the environment and how people interact with one another in the organisation. Warren et al. (2014) emphasises the influence of e-commerce to share information across a network is benefitting the organisation. Such applications ensure a more effective approach to communication and the sharing of information between employees (Warren et al, 2014). It has also been emphasised that most employees in an organisation do not like change, as it can be difficult for them to adapt to different circumstances and/or systems (Kolli and Narrayanswamy, 2013). An e-commerce application in organisations can help employees communicate more effectively, such as using Skype where employees are able to send ideas and share information with one another in real time (Warren et al. 2014). Using an e commerce application can be an effective way of communicating amongst employees in an organisation. This is an effective approach that the organisation can use ensuring communicating with staff members in a more personal and friendly way through an e commerce application.
The culture of the organisation suggests that some employees have been there more than 30 years, employees have stayed there because of the environment and the people who make the organisation enjoyable to work. A survey had been done as a whole on Servelec Technologies organisation and employees at the company have mentioned that the structure of the organisation requires to be improved. The survey results showed that graduates leave the organisation after year or two because there is no progression. The Culture within the organisation is a sociable place of work when interacting with employees at work. The approach the organisation has taken is very flexible. For example, an employee can start any time from 7am -10am and finish between the hours of 4-6pm, allowing employees to be flexible on when they want to start.