Business Management

 

Corollary Marketing is a leadership development company known for its EI training programs. Corollary was recently hired by Alliah Company’s leadership to conduct emotional intelligence training for Alliah’s employees. Alliah Company recently received a rating of 10/100 on the A–Z List of Emotionally Intelligent Companies.

Company leadership is very concerned that this low rating could significantly impact its market share, access to talent, and customer satisfaction. This is especially concerning since Alliah revised its mission, ethics, and corporate social responsibility statements this year.

Mission Statement: Alliah Company will provide the most innovative products designed by the best and brightest talent in the technology industry.

Ethics Statement: Alliah Company is committed to ensuring that all employees, suppliers, contractors, and any other entities engaged in business with Alliah will do the right thing for stakeholders.

Corporate Social Responsibility Statement: Alliah Company is committed to reducing the environmental impact of the business.

In addition to revising its mission, ethics, and corporate social responsibility statements, Alliah’s leadership wants to create an innovative culture that approaches all ideas as possible customer solutions that could create the next profitable approach to market growth.

Employees are not surprised by Alliah’s rating of 10/100 on the A–Z List of Emotionally Intelligent Companies. In recent communications with company leadership, the human resources team has advised the leadership to consider certain best practices.

Understanding that employees are valuable not just for their ideas that could lead to profits but as individuals who are valuable on their own merits, can improve morale.
Increasing the diversity of the company’s employees, suppliers, and contractors could better reflect the customers that purchase Alliah’s products.
Reducing resistance to allowing employees to work remotely requires reconsidering expressed concerns over not being able to manage employees’ productivity if they work outside of the office.
Changing the way employees communicate with leadership from a chain of command approach of working through managers to having avenues for meeting with leadership could open communication channels and increase trust.
Corollary’s EI training session will be coordinated by the employees’ managers, and company leadership will not be in attendance. The leadership is expecting that the result of the training will be a move towards their desire for a culture of innovation, and that the next year’s rating on the A–Z List of Emotionally Intelligent Companies will be significantly higher.

A. Explain your top four core values (e.g., accountability, honesty, integrity, respect, loyalty, fairness, etc.) with detail on why they are personally meaningful.

B. Evaluate how each of your four core values from part A align or misalign to Alliah’s values and social responsibility.

C. Evaluate how EI and CI impacts interactions within the Alliah Company by doing the following:

1. Explain two potential ways the Alliah’s leadership will improve their cultural intelligence by working with a more diverse group of stakeholders.

2. Explain, with a specific example, how you would overcome a potential challenge that may arise when working with Alliah’s diverse group of stakeholders.

3. Explain how an aspect of Hofstede’s six-dimensions of culture can help you respectfully communicate with Alliah’s diverse work culture.

D. Acknowledge sources, using in-text citations and references, for content that is quoted, paraphrased, or summarized.

E. Demonstrate professional communication in the content and presentation of your submission.

 

Sample Solution

f American was by the use of advertising. Many companies used brightly colored advertisements to promote their products. This lead to newspapers having advertisements and eventually lead to colored comics, pages about sports and more. This advertisement then leads to stores that carried many different items, so people can just go to one store to get everything they needed. Since not everyone could travel to go to these stores, A. Montgomery Ward came up with “Mail-order catalogs”. This was a way that people could order things from this magazine and it would be sent to them in the mail.

2. What trends does Andrew Carnegie see in the distribution of wealth in his time? Does he see these trends as good or bad? Why? What role do you think the corporation has had in these trends?

Andrew Carnegie sees the distribution of wealth becoming even in his time. He says, “the few rich are getting poorer, and the toiling masses are getting richer”. He sees this as a good thing because if the distribution of wealth overtime is becoming even, then there will not just be poor and rich there will also be some people in the middle. The role that corporation had on these trends could be that big corporations gave jobs to the poor, so that makes the poor becoming richer and since the person running the corporation had to pay the workers and not keep all the money to himself is will therefore get poorer.

3. How does Carnegie’s account of the rise of great wealth, as a reflection of the corporation’s rise, differ from statements by the Knights of Labor and Gompers? What challenges do they see for workers in this new economy?

The thoughts of Carnegie about the rise of great wealth did not agree with the Knights of Labor. Carnegie stated, “the few rich are getting poorer, and the toiling masses are getting richer”. The Knights of Labor believed that the poor are just going to keep getting poorer unless something gets done about it. The Knights of Labor saw many obdurate challenges for the workers in this new economy. They believed that workers were not going to get paid in full every week. Also, they saw how much the railroads were expanding and they were afraid that they were going to take away land from the farmers and settlers causing them to be out of work. Another challenge the see for workers is that children will be forced to work in harsh environments at a young age just to get extra money for their families.

4. What major changes were occurring in middle-class women’s lives in the late 19th and early 20th centuries (explain at least two)?

One major change that occurred in the middle-class women’s lives was the thought of women working. Before the civil war most women stayed at home while their husbands worked. At that time only 9.7% of wome

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