In managed behavioral healthcare, the Case Manager role is absolutely crucial. How would you describe this Case Manager role for behavioral health clients?
The concept and practice of case management has evolved in practice and experience and is exercised in many disciplines. Case management involves the process of coordinating multiple services on behalf of clients and has been practiced now for decades. In these disciplines, where medicine is not an exception, there is engagement and identification of case managers. This group of people play a crucial role in the healthcare field that can not go unrecognized. The following analysis is an explanation of their critical role to behavioral health clients.