Case Study – Western Australia Local Government

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The City of Mandurah is a popular retirement destination for many West Australians; favoured for its coastal lifestyle it has seen the population double in the past 15 years. The surge in population has put great strain on the current City of Mandurah Council services and infrastructure. The CEO of the City of Mandurah
Council has requested your consultancy service to address IT issues, capacity planning and network issues.
The City of Mandurah has many services geographically dispersed throughout the region; as a result, the following buildings and services are dispersed throughout the city: Mandurah Head Office, Mandurah Aquatic and Recreation Centre, Halls Head Recreation Centre, Lakelands Library, Mandurah Community Museum, Greenfields Family and Community Centre, and Mandurah Waste Management Centre.
Current IT Infrastructure Includes:

Mandurah Head Office
220 Employees
180 x Networked Desktop Computers (WinXP, Intel Pentium 5 CPU 2.6GHZ, 2GB RAM, 10GB HDD)
4 x Cisco 48 Port 1GBPS Switches
2 x Cisco 1GBPS Routers
192 x CAT5e Ethernet Ports and Cables
2 x Servers (Windows Server 2012, Intel Pentium 5 CPU CPU 3.6GHZ, 4GB RAM, 100GB HDD)
2 x Printers (HP LaserJet – Black and White only)

Mandurah Aquatic and Recreation Centre
28 Employees
15 x Networked Desktop Computers (WinXP, Intel Pentium 5 CPU 2.6GHZ, 2GB RAM, 10GB HDD)
1 x Cisco 24 Port 1GBPS Switch
24 x CAT5 Ethernet Ports and Cables
1 x Printer (HP LaserJet – Black and White only)
Halls Head Recreation Centre
16 Employees
1 x Networked Desktop Computers (WinXP, Intel Pentium 5 CPU 2.6GHZ, 2GB RAM, 10GB HDD)
1 x Cisco 16 Port 1GBPS Switch
16 x CAT5 Ethernet Ports and Cables
1 x Printer (HP LaserJet – Black and White only)

Lakelands Library
16 Employees
16 x Desktop Computers (WinXP, Intel Pentium 5 CPU 2.6GHZ, 2GB RAM, 10GB HDD)
16 x CAT6 Ethernet Ports and Cables
1 Printer (HP LaserJet – Black and White only)
Mandurah Community Museum
16 Employees
4 x Desktop Computers (WinXP, Intel Pentium 5 CPU 2.6GHZ, 2GB RAM, 10GB HDD)

Greenfields Family and Community Centre
4 Employees
No IT infrastructure in place

Mandurah Waste Management Centre
15 Employees
4 x Networked Desktop Computers (WinXP, Intel Pentium 5 CPU 2.6GHZ, 2GB RAM, 10GB HDD)
1 x ADSL Internet Connection (256Kbps)

You are expected to design an IT network infrastructure that addresses network capacity and the following criteria.

1. The City of Mandurah intends to connect all of the existing external offices (library, aquatic and recreation centres, museum, family and community centre, and waste management centre) to the head office, to allow centralisation of IT infrastructure.

2. All external offices (library, aquatic and recreation centres, museum, family and community centre, and waste management centre) will require IT equipment. You are expected to make assumptions on the number of IT devices required in each office location, i.e. the Greenfields Family and Community Centre will require Desktop PCs or similar, Switch, Cables and a Router to enable employees to connect to the Head Office.

3. The head office and external offices (library, aquatic and recreation centres, museum, family and community centre, and waste management centre) will use IP Phone services, therefore your network and infrastructure design must address this requirement.

4. The Council intend to use cloud hosted services such as Microsoft Azure or Amazon Web Services. Initially this will provide email and intranet web hosting services, but will grow in the future to include e-commerce applications to allow the residents of the City of Mandurah to pay council rates.

5. All Council employees require full Internet access; this will include access to services such as email and web facilities, and additionally will require access to file servers as all employees are prohibited from storing data locally on a PC or similar device. The majority of storage should be accessed via cloud based services; however, you may also provide local file server based access.

6. Provision for regular backup of data and network services, should be included in your design.

Sample Solution

he muscular red drum broke the surface of the wind-rapped water, attempting to shake the popping cork loose from his gaping jaws. As the fish slid out of the heavy-duty net and onto the weather-stained deck, I counted seven spots, the most of the day. With the 10-horsepower trolling motor propelling the boat slowly, just above the years of built up mud and oyster shells, we monitor the narrow channels, imprisoned by miles of alligator-infested reeds, for rosy, translucent tails trolling five feet off the shore.

Before heading back to Dothan after my family’s last trip to New Orleans this past Christmas, we stopped for brunch at Atchafalaya, the only restaurant in Nola with five A’s. Known as one of the top 10 brunch restaurants in the country, Atchafalaya is famous for their chicken and biscuits, so obviously, I accompanied that order with a cup of turtle and alligator gumbo. These chicken and biscuits may seem simple, but they aren’t even in the same category as the generic Hardees chicken biscuit. Two homemade buttermilk biscuits, topped with two whole fried chicken breasts, and doused in gravy, along with the gumbo that sounded like roadkill but tasted like Heaven, held up as the perfect last Nola meal before the five-hour trip back to Dothan.

The restaurant is named after the Atchafalaya Swamp, where the Atchafalaya River and Gulf of Mexico converge to form the largest swamp in the United States. This swamp is the only growing delta system left in Louisiana, with wetlands that are almost stable, and making up more than 35% of the Mississippi River Delta, it’s larger than the Florida Everglades. With over 500 different species of wildlif

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