Sample Solution

Operational management makes the business more efficient for the organization to meet the objectives. The leader and manager should focuses on aligning operations with the business objective of the organization. The operation management handles the personal management, training the employees and their performance in the management. The operation management involves inventory control which determines how effectively the inventory managed, flows through the system to command and direct the employees in the system. The quality control assures the organization how the Vodafone telecommunication network meets the expectation of customers. Supply chain management process from start to finish of the system detailing how the services and products are received by the customers. The supply chain management also includes the implementation of the technology and their strategy to the staffs in the process for the growth and development of the Vodafone telecommunication network.

P5 Discussing the value and importance of operation management to achieve business objectives of Vodafone

Operation management is important for Vodafone leader and manager to achieve the business objective of the company.

Followings are the business objectives of the Vodafone:

➢ Providing world class digital service to every place of the Vodafone network.
➢ Connecting with more people around the world with best quality of telecommunication service.
➢ Best telecommunication and digital services to every customer of Vodafone.
➢ Delivering simple and delightful experience through new age technologies.
➢ Be the most valued company and leader in telecommunication networks.
➢ Delivering sustainable growth, while adhering to the highest standard of governance and compliance in the services.
➢ SPEED in providing network speed to the users of Vodafone.
➢ Exploring every place around the world for telecommunication.
➢ Making higher revenue from Europe, Asia and Africa.
➢ Delivering best service to the rural area to communicate around the world through Vodafone.

The importance of operations management in Vodafone are discussed

➢ Reducing the production cost of the telecom network.
➢ Maintaining a good communication with suppliers and relationship with them.
➢ Increasing the sales of the company and revenue growth around the world.
➢ Attracting more customers with good quality of services all time.
➢ Increasing the company value by providing digital services to the customers.

LO4 Analyzing the relationship between leadership and management in a contemporary business environment

P6 Assessing the factors related to the business environment of Vodafone which impact decision making and operational management by a manager and a leader