Sample Solution

Conflict in the Medical Records department can arise when employees have different goals, ideas, and values. These conflicts can be caused by a lack of communication and understanding between personnel, or an uneven distribution of task responsibilities (Mansfield et al., 2020). For example, one employee might feel that their workload is significantly heavier than others in the department and thus may become disgruntled.

To manage and minimize conflict in the medical records department it is important to create a work environment that promotes open dialogue among staff members. It is essential for managers to provide adequate support for employees to make sure they have the resources necessary to perform their duties efficiently. Feeling supported can help build trust amongst team members (Moore & DeSouza, 2018). Additionally, clear policies should be established about how tasks are assigned so that everyone understands expectations and roles within the department. This will prevent any feelings of unfairness or favoritism from occurring.

Lastly, trying to bridge any interpersonal differences between team members is beneficial as well. Holding regular meetings where each person’s ideas are heard could foster collaboration within the group (Tavafian et al., 2019). Additionally, creating an atmosphere where positive feedback is encouraged helps maintain motivation levels amongst personnel while providing constructive criticism helps identify areas needing improvement (Goharzadeh & Sluiter 2015). When all these measures are taken into consideration there should be fewer instances of conflict arising in the medical records department which can foster greater efficiency throughout its operations.