Conflict management styles

 

Describe at least three conflict management styles (five are identified in the textbook). Discuss the advantages and disadvantages of each.
Which conflict management style do you use most frequently? Why?
Describe the difficulties you have in dealing with others who use different conflict management styles.
Describe “”groupthink”” – which conflict management style does this represent? Why?

Sample Solution

Conflict management styles

Conflict management is the process by which disputes are resolved, where negative results are minimized and positive results are prioritized. There are five major styles of conflict management: accommodating, avoiding, compromising, collaborating, and competing. When it comes to conflict, there is no one solution that will work in all situations. Each situation will be different, from the trigger of the conflict to the parties involved. Accommodation is about keeping the peace, not putting in more effort than the issue is worth, and knowing when to pick battles. Avoiding aims to reduce conflict by ignoring it, removing the conflicted parties, or evading it in some manner. Compromising seeks to find ground by asking both parties to concede some aspects of their desires so that a solution can be agreed upon.

Those people held under mental health legislation the principle of consent continue to apply for condition not related to the mental disorder. Nurses who are involved in the care or treatment of patients detained under the relevant mental health legislation, must ensure that they are aware of the circumstances and safeguards needed for providing treatment and care without consent (NMC, 2011)

The similarity between Adult and Child branch

In both Adult and Mental Health settings seeking consent is part of a respectful relationship, regardless of the patient’s age, gender, culture, background and race. Therefore, consent may be withdrawn at any time, even after signing a consent form.. Another similarity is that when asking consent the healthcare professional has to identify whether the person is able to understand what is being said and the person’s state of mind. This is where patients are competent and free from mental illness. Communication difficulties may arise if a patient’s first language is not English, or with those who are deaf. In a case where a patient is deaf, the healthcare professional would have to communicate with them in sign language. Gaining consent is a way to promote the health of patients. In term of life and death the healthcare professional must act kindly and considerately for the child’s health if they are unable to get in touch with child’s parents. (Department of Health 2003)

CONCLUSION

Seeking consent is something that is important in the healthcare sector. It is important that all healthcare professionals realise the importance of following the procedure at all times as otherwise there can be legal implications. Respect on behalf of both patient and professional should lie at the heart of every decision taken. Clarity of explanation is important in order to allow the patient or someone acting on their behalf, to make an informed choice. Those involved in healthcare have a serious responsibility in ensuring that the information they offer patients is factually accurate and takes into account any differences in opinion, race, religion age or other factors. Consent increases patients’ power to make an informed choice about their situation and treatment and puts safeguards in place for both the professionals and the patient involved which should lead to the best course of action.

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