Conflict Resolution

 

Conflict can be handled in many ways. The parties can work to resolve the conflict themselves, or they can seek outside help from a third party.

· After reviewing the case, describe in detail five potential strategies for conflict management that might be used to address the problems between the parties (40 pts).

· What are the advantages and disadvantages of each of these approaches to conflict resolution? (20 pts).

· Identify and describe a real incident of conflict from the media or your job situation (15 pts).

· Which of the five approaches to conflict management is likely to be most effective in this situation, and why? (15 pts)

Organization

Sample Solution

Conflict Resolution

Conflict resolution is a way for two or more parties to find a peaceful solution to a disagreement among them. The disagreement may be personal, financial, political, or emotional. Different people use different methods to resolve conflict, and most people have one or more natural, preferred conflict resolution strategies that they use regularly. Some use the strategy of compromising, which involves finding an acceptable resolution that will partly, but not entirely, satisfy the concerns of all parties involved, while others use the strategy of avoiding, ignoring or sidestepping the conflict, hoping it will resolve itself or dissipate. Conflicts resolutions allows for constructive change to occur. If problems of disagreement are ignored rather than being handled constructively, things can only go one of two ways; either things stay the same, or they get worse.

ssess complex skills and competencies.
3. A focus on the need to train and support teachers with content, online communities and ‘how to teach’ guides.
4. A pressing need for the standardisation of assessment in the classroom, both summative and formative.
De-centralised Education Systems and trends in pedagogy
In de-centralised education systems, and in developed economies, we are seeing a continuing move towards enquiry-based learning and the notion of self-aware students and self-aware practitioners. This refers to the emphasis on teaching students how they learn, and how to plan and organise their own learning (a good example is the work of the highly influential educator John Hattie and his Visible Learning programme which is being increasingly adopted worldwide).
This means that future technology will need to support students who are developing their own portfolio of skills and competencies, and who will be learning through projects that encompass a range of subjects. We are also seeing a shift towards Blended Learning, combining experiential education with technology, so that the latter becomes one tool among many, and to ensure that physical experience (making things, doing experiments with laboratory equipment) and social interaction continues to be the core focus of classrooms.
De-centralised education systems tend to encourage pockets of excellence and innovative practice. In reality these can end up being isolated, even within schools where one or more ‘super teachers’ experiment with new technologies and pedagogies and the rest of the staff carry on as before. Over the next three to five years, Change Management and teacher training and support will continue to be a priority to ensure that all staff are brought to the same level. Online teacher communities and support networks (e.g. Edmodo) are and will be a vital part of this.
From a technology perspective the rise of mobile devices and apps has led to a rapid shift away from large one-program-does-everything model towards Playlist Learning and Teaching. With this approach, students and teachers are building and using their own highly personalised collection of apps to learn and teach both inside and outside the classroom. In the short term this has led to a huge demand for curated libraries of content. Long term this shift allows for the development of Diamond Age Primers – artificial intelligences that work with a student or teacher to build a flexible curriculum for learning in response to the interests, intellectual development, skills and needs of the individual.
One student-one device teaching is currently problematic and, without standardisation, will continue to be so. There is still a demand for physically and technically robust student devices that can be controlled by the teacher and administration and which are handed out as and when the lesson demands. Beyond that we are seeing a reluctance to provide students with expensive tablets which they then use c

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