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You have decided to move forward with the scheduling tool implementation project. In addition to purchasing
the software, you need to procure additional goods and services to implement and deploy the tool. First,
conduct a make or buy analysis for each of the following, and then develop an RFP for the items you decided
to purchase:
Hire technicians to install and configure the software for your environment.
Hire a training entity to teach the student PMs the mechanics of using the new tool.
Buy a new server and software to run the tool and house the project database.
Hire tool usage experts to transfer knowledge to the student PMs about the use of the tool on the job for the
first 60 days after going live.
Plan for the removal and disposal of the scheduling tool software and hardware that are no longer to be used.
Your manager has scheduled an afternoon meeting with you to discuss your strategies for the procurement
items for the scheduling tool implementation project.

Develop your make or buy approach as well as the RFP, and be sure to respond to the following questions:
Did you decide to make or buy the goods and services for your project? Justify your answer.
Why is making it in-house a good decision or why is it not?
What were the elements to consider in the make or buy decision?
What are the elements of the RFP used? Why are they important?
What are the risks involved in the procurement of the goods and services for the project?

Sample Solution

xpectations and perceptions of consumers play a significant role in evaluating service quality. I was interning with an IT service provider firm and was responsible for the marketing of their services as well as generating leads. It is therefore important for us to adequately understand the complete requirements so that relevant adjustments can be implemented to service in order to satisfy consumer needs.
One of my major role there was to highlight the services provided by the firm and also come up with different digital marketing strategy and spread the awareness to the consumers via certain digital campaigns and cold callings.
The buying behavior of the existing clients was buying the services that were provided by the company at the initial phase. All the business was coming through the personal contacts of the CEO. But that was not enough to generate profits as the projects were not long term.
While the company is in a growing phase, they were entering into the latest technologies and were capable of providing the services for the same. But due to the lack of awareness within the existing clients as well as the lack of information to the prospecting clients, they were unable to generate any profits. So the CEO decided to set up a new sales and marketing team including the digital marketing experts and content writers. Mr. Gupta has joined the company as a sales manager in 2017. He had completed an executive management program in sales and marketing from a top management institute in India. He had nine years of corporate sales experience and was considered a performer in the industry.
After the continuous brainstorming sessions and multiple meeting

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