Customer relationship management (CRM) system

at
Categories
Tags

 

SCENARIO:
You are a member of a software development team for a project, which includes business analysts, solution analysts, developers, quality assurance professionals, and a project manager, among other team members. You have been tasked with completing a solution proposal and design and test plan with the help of your team to support the software development process. The American Video Game Company has provided a high-level requirements document to aid you in identifying an appropriate solution.
The project is to implement a customer relationship management (CRM) system for the sales force of a medium-sized company. The initial requirements document has been provided for you to use in determining a solution. You may choose to implement a customizable/commercial off-the-shelf (COTS) system, or you may decide to have the system custom built. When making this decision, ensure all requirements are considered and can be implemented if choosing a COTS system. If you decide to build the system, consider the additional resources that will be needed. Review the attached “CRM Requirements” document provided with the assessment to gain an overall understanding of the system the American Video Game Company is looking for.

Review the attached “CRM Requirements” to gain an overall understanding of the system that American Video Game Company is looking for. Then propose a software solution for American Video Game Company by doing the following:

A. Introduce your proposed system, including a purpose statement, overview of the problem, goals and objectives for the project and solution, prerequisites, scope, and environment, as outlined in the attached “Design Template.”
Note: The Introduction section of this report may be done after the project task is completed.
B. Explain how your software solution addresses five distinct requirements from the attached “CRM Requirements.”
C. Discuss the waterfall method by doing the following:
1. Compare the advantages and disadvantages of the waterfall method to those of another development method of your choice.
2. Evaluate whether the waterfall method or the development method you chose in C1 is better suited to the solution for American Video Game Company, including specific examples to justify your claims.
D. Create two visual representations of your software solution (e.g., storyboard, flowchart, UML diagram, ERD) that illustrate how the system process or workflow aligns with and supports the business process for American Video Game Company.
E. Create a test plan with test cases for three different functional aspects of your software solution, including the following:
• preconditions for each test case
• steps for each test case
• expected results for each test case
F. Acknowledge sources, using in-text citations and references, for content that is quoted, paraphrased, or summarized.
G. Demonstrate professional communication in the content and presentation of your submission.

Sample Solution

haracter, beyond the Edwardian period, merits mention. The innocuous Mr. Tumnus, in The Lion, the Witch and the Wardrobe. Closer reading and research show the book is burdened with religious symbolism, the children being the daughter and sons of Eve, Aslan the Lion is readily related to the Christian idea that Jesus was the Lion of Judah, (ignoring the former representation of the lion as Satan in earlier teachings). The White Witch could readily be associated with the Pagan Goddess figure and her servant, or double agent is Mr. Tumnus.

Lewis took the idea of Pan, with the upper body of a man and lower body goat, and created Mr. Tumnus, who bears many similarities to Pan. Mr. Tumnus is not depicted as malevolent, instead as an innocent, led astray by the White Witch. The characters’ befriending of Edmund leads to the betrayal of the children and Aslan. It is easy to see parallels between Judas and the betrayal of Christ or St. Paul, who works for the devil, then finds his way to redemption by returning to God. Where Pan offered an alternative to Victorian ideas of Christianity, just as Grahame celebrated a call to Pan, Lewis used his authorial narrative as a call back to Christianity.

Over the last ten years, writing for older children has leaned towards dystopian literature. Through access to media/social media, children are increasingly aware of the environmental, political, and social threat to their world. Unlike Kenneth Grahame’s affectionate meanderings through a coded rural idyll, modern writers embrace topics and themes when writing for children that directly address dark and challenging subjects.

In researching the concept of Pan, I had little prior knowledge of Pantheism; I saw it connected to spiritual ideals and pastoral yearning. Writers of the Edwardian period looked for an alternative to the strict moral values and hypocrisy associated with Victorian Christianity. Like the Edwardians, we are on the cusp of social and political change. Researching Pantheism in children’s writing led me to discover political, social, and environmental concerns of those who wrote for children. While Pan was a literary device representing the zeitgeist of an age, Pan also represented social and political uncertainty. Writers for children may be seen on the outer edges of opinion, but perhaps, like’ The Piper at the Gates of Dawn’, the issues addressed in writing for children are intrinsically li

This question has been answered.

Get Answer
WeCreativez WhatsApp Support
Our customer support team is here to answer your questions. Ask us anything!
👋 Hi, Welcome to Compliant Papers.
Hi, how can I help?