1. Project Specifications

a. Introduction

A platform that provides responsible qualified babysitters on hourly or scheduled basis for Moms specially working ones Who are worried about leaving their babies at home with unqualified helpers, tired of taking them back and forth to nurseries and daycares, or can’t afford highly priced freelancer certified nannies.

i. History of the Project

The company that we are going to relate to in this paper is offering a daycare service, kindergarten and early elementary years school. Our services include:

1- Daycare from 3 month to 3 years.
2- Kindergarten from age 3 to 6
3- Early elementary for grade 1 and 2.

The company’s vision is “To be an institution recognized with exceptional services offering efficient and reliable educational childcare services at an affordable cost”. It started 12 years ago as a startup with no IT infrastructure or investment. Microsoft office was used for scheduling, registration and teaching purposes. After 5 years, accounting solution has been used for bookkeeping and auditing. Moreover, a static web site has been established. Three years ago, a registration system has been applied to facilitate the registration process and school dashboard and parents’ communication.

Covid-19 pandemic has forced the company to apply e-learning solutions, for KG and elementary student and the new idea of babysitting platform was born.

ii. Problems of the current system

• The current website is static and poor structured, users will judge a service platform through the quality of the website, so a well-structured platform is needed.
• Unintegrated systems throughout the company.
• Lack of centralization.
• Training of current users of the system (employees).
• Assessment of outsourcing IT companies.

iii. Context of new system

The system we are about to propose is a web platform and application to allow parents to schedule home service sessions for their babies by choosing between the available packages. All available nannies’ CVs are shown on the platform for the parents to choose from.
The new system can have a form of a website and/or an application.

iv. Main functions of new system

Main Inputs:
• Data needed from parents in order to help us find them the best nanny for their requirements.
• Nannies’ CVs to be shown to the parents.
• Packages specifications.
• Nannies’ schedules.

Main Functions:
• Scheduling function.
• Sign up and sign in forms.
• Payments’ gateways.
• Consent forms.
v. Functional Decomposition

b. Feasibility Assessments
i. Economic
Project Expenses

• Platform design and implementation…………………………………… 50K SR
• Three months Payroll…………………………………………………………… 20K SR
• Educational Kits ……………………………………………………………………. 10K SR
• Training Certifications and Programs ……………………………………. 15K SR
• Logistics ………………………………………………………………………………… 5K SR

Total………………………………………………………………………………………. 100K SR

Tangible Benefits
• Reaching breakeven within one year of the starting point of the project.
• The new platform will introduce a service line that will open an opportunity to enter new market and new customer segments.
• Increase capital utilization.
• Reduce time and effort of management team

Intangible Benefits
• Increase customer loyalty.
• Increase in public positive perception.
• Rise the level of job satisfaction of the employees.

ii. Technical

• The platform will be developed by WordPress Solution. It is an easy to use solution and powerful site builder that is used by beginners as well as large corporations.
• WordPress provides domain and hosting.
• Plugins are add-on software to customize websites for security, SEO, integrating live chat and many more.

iii. Operational

The platform to operate need an internet connection and a smart device that can browse the web. WordPress provides web application that is automatically compatible with all type of devices.
Administrative people or support team need to be well trained in order to follow up with the system performance and efficiency.

iv. Schedule

• The project will be fully executed within 60 days, Figure 1 shows Gantt Chart
• Arrival of toolkits is expected before the project deadline.
• Training sessions should be completed prior to project completion.

2. Functional Specifications
a. Summary of Requirements
The Saudi sitters platform requirements list:

• The system should allow users to sign up and sign-in to the service .
• The user of the system should fill the consent form before sign-in to the system.
• The system should allow schedule the sessions by view the packages .specifications and reserve the preferable package .
• The system should allow to reserve the nanny after shown the nanny’s cv
• The system should allow online payment.
• The system should make validation of the user inputs.

b. Modeling of Requirements
Figure 2 shows the use case diagram of the service requirements

c. Data Modeling
The data that the Saudi sitters service needs :

• Parent’s data ( Parent_ID,First_name, Middle_name, Last_name , Phone_number , Buliding_number , Neighorhood, Street ,Password ,Child_ID ,Package_ID,Babysitter_ID,Reservation_ID )
•
• Babysitter data (Babysitter_ID, First_name ,Middle_name, Last_name ,Phone_number ,Buliding_number,Street,Salary ,Hire_date ,Birth_date )
•
• Child’s data (Child_ID ,Child_Name, Birth_date , Parent_ID )
•
• Package data (Package_ID , Hours_Number , Price)
•
• Reservation information data (Reservation_ID, Child_ID, Babysitter_ID,Price)

The parent’s data and child’s data will be input data, the user enter them when registration. On the other hand the output data will be babysitter data it will be shown when reserve the nanny ,package data it will be shown when scheduling the session and reservation information data it will be shown before payment.

3. Design Specifications