Develop an IT governance strategy for an organization.
IT Governance Strategy for a Local Library using ISO 27001
Organization: Sunnyvale Public Library (SPL)
Industry: Public Library
ISO 27001 and the Deming Cycle (PDCA):
The ISO 27001 Information Security Management System (ISMS) aligns with the Deming Cycle (Plan-Do-Check-Act) for continuous improvement. Here's a breakdown:
- Plan: Define the ISMS scope, information security policy, objectives, and risk management plan (this paper).
- Do: Implement controls to address identified risks (e.g., staff training, data encryption).
- Check: Monitor and measure the effectiveness of the ISMS through audits and reviews.
- Act: Continuously improve the ISMS based on findings from monitoring and changes in the threat landscape.
High-Level Information Security Policy:
The Sunnyvale Public Library (SPL) is committed to protecting the confidentiality, integrity, and availability of its information assets, including patron data, library resources, and staff information. We will comply with all relevant laws and regulations regarding data privacy and security. We achieve this through a comprehensive ISMS that identifies risks, implements controls, and promotes a culture of security awareness among staff.
Information Security Direction:
- Implement a risk-based approach to information security, prioritizing the protection of our most critical assets.
- Continuously improve the ISMS through regular reviews and updates.
- Foster a culture of information security awareness among staff through training and communication.
- Maintain compliance with all relevant legal and regulatory requirements.
Information Security Objectives:
- Achieve a 98% success rate in preventing unauthorized access to patron and staff data.
- Ensure 99.5% uptime for library online resources (catalog, databases).
- Train 100% of library staff on information security policies and procedures annually.
Meeting Legal and Regulatory Requirements:
SPL will comply with all applicable federal and state laws regarding data privacy and security, such as the Family Educational Rights and Privacy Act (FERPA) and the California Consumer Privacy Act (CCPA). We will also adhere to industry best practices for information security management.
Commitment to Continuous Improvement:
SPL is committed to continuously improving the effectiveness of its ISMS. We will conduct regular reviews of our information security policies, procedures, and risk assessments to ensure they remain aligned with evolving threats and business needs.
High-Level Risk Assessment (Top 3 Risks):
- Cybersecurity Attack: A data breach could compromise patron data (e.g., names, addresses) or library resources (e.g., digital collections).
- Human Error: Accidental data loss or misuse by staff could compromise information security.
- Physical Security Breach: Unauthorized access to library facilities could lead to theft of equipment or data loss.
Risk Management Framework:
SPL will adopt the NIST Cybersecurity Framework (CSF) to identify, assess, prioritize, address, and monitor information security risks.
Risk Analysis and Evaluation:
- Cybersecurity Attack: Severity (High) - Could result in significant financial loss, reputational damage, and legal repercussions. Impact (High) - Affects confidentiality, integrity, and availability of information.
- Human Error: Severity (Medium) - Could result in data loss or disruption of library services. Impact (Medium) - Varies depending on the nature of the error.
- Physical Security Breach: Severity (Medium) - Could result in theft of equipment or data loss. Impact (Medium) - Varies depending on the information accessed.
Statement of Applicability:
This ISMS policy applies to all staff, volunteers, and contractors who access or handle library information assets.
This is a high-level overview of an IT governance strategy for SPL using ISO 27001. A full implementation would involve a more detailed risk assessment, identification of specific controls, and documented procedures.