Competing needs arise within any organization as employees seek to meet their targets and leaders seek to meet company goals. As a leader, successful management of these goals requires establishing priorities and allocating resources accordingly.
Within a healthcare setting, the needs of the workforce, resources, and patients are often in conflict. Mandatory overtime, implementation of staffing ratios, use of unlicensed assisting personnel, and employer reductions of education benefits are examples of practices that might lead to conflicting needs in practice.
Leaders can contribute to both the problem and the solution through policies, action, and inaction. In this Assignment, you will further develop the white paper you began work on in Module 1 by addressing competing needs within your organization.
To Prepare:
• Review the national healthcare issue/stressor you examined in your Assignment for Module 1, and review the analysis of the healthcare issue/stressor you selected.
• Identify and review two evidence-based scholarly resources that focus on proposed policies/practices to apply to your selected healthcare issue/stressor.
• Reflect on the feedback you received from your colleagues on your Discussion post regarding competing needs.
The Assignment (1-2 pages):
Developing Organizational Policies and Practices
The new section should address the following in 1-2 pages:
• Identify and describe at least two competing needs impacting your selected healthcare issue/stressor.
• Describe a relevant policy or practice in your organization that may influence your selected healthcare issue/stressor.
• Critique the policy for ethical considerations, and explain the policy’s strengths and challenges in promoting ethics.
• Recommend one or more policy or practice changes designed to balance the competing needs of resources, workers, and patients, while addressing any ethical shortcomings of the existing policies. Be specific and provide examples.
• Cite evidence that informs the healthcare issue/stressor and/or the policies, and provide two scholarly resources in support of your policy or practice recommendations.
National Healthcare Issue/Stressor: Nurse Burnout
In my previous assignment, I analyzed the national healthcare issue of nurse burnout. This widespread phenomenon arises from various factors, including demanding patient workloads, inadequate staffing, long hours, and lack of control over work schedules. Nurse burnout poses significant risks to both patient safety and healthcare quality.
Competing Needs in Practice
Within the context of nurse burnout, two major competing needs emerge:
1. Patient Needs vs. Resource Constraints: Hospitals face constant pressure to control costs and optimize resource utilization. This often leads to understaffing, where nurses are expected to care for an excessive number of patients, compromising the quality of care and patient safety.
2. Nurse Well-being vs. Organizational Demands: While hospitals prioritize patient needs, they often neglect the well-being of their nursing staff. This results in chronic stress, fatigue, and reduced job satisfaction, leading to burnout, absenteeism, and ultimately, nurse turnover.
Existing Policy and Ethical Considerations
My organization, [Hospital Name], currently operates under a flexible staffing model. This model allows for adjustments in staffing levels based on patient census and acuity. While this model offers some degree of flexibility, it often leads to unpredictable work schedules and insufficient staffing during peak hours, contributing to nurse burnout.
Ethical Critique of the Existing Policy
The current staffing model raises ethical concerns:
Strengths and Challenges of the Existing Policy
Despite its limitations, the flexible model offers some advantages:
However, the ethical implications and negative impact on nurse well-being outweigh these benefits.
Recommended Policy or Practice Changes
To address the competing needs and promote ethical healthcare practices, I recommend implementing the following policy changes:
1. Mandatory Nurse-to-Patient Ratios: Establishing fixed staff-to-patient ratios based on patient acuity ensures adequate staffing levels and protects patient safety. This requires careful consideration of patient needs and available resources.
2. Fair Scheduling Practices: Implementing predictable scheduling practices, including guaranteed minimum hours, advance notice of shifts, and control over personal time, reduces stress and promotes work-life balance for nurses.
3. Investment in Nurse Education and Professional Development: Supporting nurses through continuing education and professional development opportunities improves their skills, knowledge, and job satisfaction, leading to decreased burnout and improved patient care.
4. Mental Health Resources and Support: Providing access to mental health resources, such as counseling and stress management programs, helps nurses cope with the demands of their profession and prevents burnout.
5. Robust Grievance Procedures: Establishing clear and accessible procedures for nurses to voice concerns and address workplace issues fosters trust and ensures ethical treatment of employees.
Evidence-Based Support for Recommendations
Multiple studies have demonstrated the positive impact of implementing mandatory nurse-to-patient ratios on patient care outcomes, nurse satisfaction, and retention rates (Aiken et al., 2011; Mark et al., 2018). Similarly, research suggests that fair scheduling practices and investment in nurse education can significantly reduce burnout and improve job satisfaction (Laschinger et al., 2019; Thompson et al., 2020).
Conclusion
To effectively address nurse burnout and ensure ethical healthcare practices, organizations must acknowledge and address the competing needs of patients, resources, and nurses. Implementing evidence-based policies that promote fair workload distribution, predictable work schedules, and continuous professional development can improve the work environment, reduce burnout, and ultimately enhance patient safety and quality of care.