Dynamics of Nursing: Art and Science of Professional Practice

 

You are a member of an interdisciplinary team participating in patient rounds at the start of your shift. You notice the physician charting that the patient is alert and oriented x3, but the patient was clearly confused, which the physician acknowledged during rounds.

How would you approach this scenario? Apply one of the ethical principles discussed in Dynamics of Nursing: Art and Science of Professional Practice to this scenario. Discuss how organizational culture can help manage errors.

Sample Solution

This scenario presents a potential documentation error and requires a measured approach that upholds patient safety and professional integrity. Here’s how you can navigate it:

  1. Private Conversation:After rounds, approach the physician privately. Express your concern about the documented orientation not reflecting the patient’s actual state. Frame it as a collaborative effort to ensure accurate information:

“Dr. [Physician’s name], during rounds, I noticed some confusion with the patient, though the chart reflects ‘alert and oriented x3.’ Would you like to discuss this so we can ensure the documentation accurately reflects the patient’s condition?”

  1. Clarify and Document:Depending on the physician’s response, you might need to clarify the patient’s confusion you observed. Document your observations in the patient’s chart using objective terms:

“[Time] – Assessed patient’s orientation. While responsive, the patient exhibited some confusion regarding [specific details of the confusion].”

  1. Escalate if Necessary:If the physician dismisses your concerns or insists on the inaccurate documentation, you have an ethical obligation to escalate the issue. Maintain a professional demeanor and explain your reasoning:

“I understand your perspective, but for patient safety, it’s important the documentation reflects their current state. Perhaps we can involve the charge nurse or another physician for a second assessment?”

Applying Ethical Principles

This situation highlights the ethical principle of advocacy. As outlined in “Dynamics of Nursing,” nurses have a responsibility to advocate for their patients. This includes ensuring accurate documentation that reflects the patient’s condition and advocating for interventions that promote their well-being.

Importance of Organizational Culture

A supportive organizational culture is crucial in managing errors. Here’s how it can help:

  • Open Communication:A culture that encourages open communication allows nurses to voice concerns without fear of retribution.
  • Just Culture:A “just culture” approach focuses on identifying the root cause of errors and implementing solutions, rather than assigning blame. This fosters an environment where nurses feel comfortable reporting errors.
  • Teamwork:A collaborative culture encourages interdisciplinary communication and teamwork. The physician might be more receptive to your concerns if presented respectfully within a team environment.

By working within an ethical framework and leveraging a supportive organizational culture, you can ensure patient safety and accurate documentation.

 

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