Effectiveness in Patients’ communication

Scenario
Robert is an older patient checking in at the window of his local retail health clinic. The office assistant is taking Robert’s insurance card and asking a
couple of follow-up questions. Robert asks the assistant to speak up because of some background noise. The assistant starts speaking slower and
enunciates her words instead of speaking louder.
Write a 175- to 260-word response to the following prompts:
Explain how Robert might perceive the office assistant’s reaction.
Explain the ramifications of communicating with patients in this manner.
Provide an example of a more effective communication method to use in this situation

SAMPLE SOLUTION

This task contain all the impotent measurements and calculation in porosity by using Boyle’s law (appendix, 1), also exporting the data in excel sheet to determine the capacity of core to hold fluids, and analyze the graphs with different behaviors (figure 1, appendix 2). Besides that, I also get a chance to use the VINCI device (figure 2) which is used for unsteady state process to get knowledge in how to determine several parameters in more accurate way such as porosity, permeability, pore volume, and bulk volume by sitting the pressure
Moreover, the instrument calculate the pore volume and porosity by using the ideal gas law, also the pressure applied to the core is generated by high accurate hydraulic pump.
Nevertheless, in the same week I worked using DGP device (figure 3) which is specific for permeability measurement. The main factor of permeability is Darcy law (appendix 1), the important parameters of lectures are presented in white bored without any other materials which could help the person to understand in better way. I have found during the lecture that some workers found difficulties in understanding the main idea of the topic.
In my point of view, the lectures could be presented in an interesting way if the presenter use some other materials behind white bored for example pictures, power point, graphs, and videos related to the topics.
5.3 Radiation test of CT scan
Radiation test of CT scan is performed to determine the amount of radioactive waves emitted from CT scan. This test is an essential for all the workers inside the laboratory due to the harmful emitted waves.
The test done by the lab engineer using a special device that measures the emission of radiation waves.

Recommendations
I have noted during the test that some works do not have enough idea about the risks of radiation waves and they do not wear a special lab costume that prevent them.
My own feeling on the subject is that there should be some rules and actions taken by the responsible person in order to maintain the safety of employees also educate the staffs about the risks of radiation waves.
5.4 Oil spill
The department safety manager performed a task of Oil spill, the oil was spilled on the ground without informing any of the workers in order to test the ability of employees in dealing with various safety situations.What’s more, the manager discus around the safety issues as well as the accidents that can be cussed by oil spill and the correct way of how to deal with similar situations in future.
Recommendations
The task was completed in a useful way and improve the workers knowledge about safety in the work place.

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