Sample Solution

80–20 rule, as my experience in working with groups
as an organization development (OD) consultant suggests, thus showing that even relatively moderate levels of conflict (storming) prevent a group from performing effectively. Tuckman’s model of group development acknowledges the critical role of norming as an intervening variable between storming and performing.
Conflict is defined as a disagreement among group members where an individual or a group interferes in the attempts of other individual or a group (Robey et al., 1989). Conflicts can occur among team members or among different project teams within an organization.
According to Jiang et al, 2014 Conflict Management is defined as “the ability of the team to reach agreements among members”. Conflict resolution is obtained when all the members display a positive attitude, resolve their differences and settle on a mutual agreement (André, 2018)
Why conflicts occur?
Differences in opinions and Misunderstanding other person’s intention can create conflicts. Following are the different conflicts that could arise among team members or among different teams.
Goal Conflicts: These conflicts arise when the team members disagree on the project goals.
Interpersonal Conflict: This is an occurrence where an individual experience an undesirable reaction when the other individual interferes with his/her attainment of goals.
Task Conflict: Task Conflict is the disagreement regarding views, opinions and ideas on how to complete a task
Inter-team conflicts: These conflicts arise when teams with different goals interfere with the other teams attempt to achieve goals. This usually occurs due to the scarcity of resources, lack of cooperation. (Jiang et al, 2014).