Employee job satisfaction in the Medical Records

 

Compare employee job satisfaction in the Medical Records and Accident and Emergency departments. How could the characteristics of the work in the Medical Records department have contributed to this? How could work be reorganized to improve the situation?

 

Sample Solution

Employee job satisfaction can vary significantly between the Medical Records and Accident & Emergency departments due to a range of factors. Generally speaking, those working in the former are typically more satisfied with their roles since they often have less stressful or unpredictable workloads (Ketterer et al., 2017). This is because tasks within this area tend to be more repetitive and less demanding than those found in A&E which often involve high levels of responsibility or pressure (Ameh et al., 2020).

In terms of what contributes to this difference then it’s worth considering how work characteristics differ between these two settings. Firstly ,Medical Records staff usually carry out duties such as filing paperwork or entering data into computers which don’t require significant physical effort . Additionally they also benefit from having clearly defined responsibilities and objectives which makes it easier for them to understand what is expected from them on a daily basis (Kim et al., 2017). Furthermore ,this type of role offers greater autonomy as there is no immediate supervisor overseeing every task meaning employees can manage their own time effectively before submitting results back at regular intervals.

On the other hand, A&E personnel are typically confronted with much more chaotic environments involving emergency situations where decisions need to be made quickly and accurately . As such workers in this field must possess strong technical skills as well as excellent communication abilities so that they can effectively collaborate with other members of staff when responding to incidents (Ameh et al., 2020). In addition ,they must also show resilience under pressure since mistakes may potentially lead to life threatening consequences making it difficult for workers to build trust or loyalty towards their employer.

Overall then, there are distinct differences between employee job satisfaction across the Medical Records and Accident & Emergency departments. While the former tends offer more predictable hours and stability,the latter demands higher levels skill sets along with mental fortitude when performing duties . Therefore this shows why understanding how different work characteristics impact job satisfaction can be helpful when attempting improve conditions within an organization.

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