Ethical Issues in Human Services

 

 

What do you generally do when a friend or family member displays a difficult behavior? How would your reaction be different if a client exhibited this behavior?
What aspects from your past are likely to affect your ability to work with certain types of clients?

Sample Solution

When a friend or family member displays a difficult behavior, I generally try to do the following:

  • Stay calm and collected. It is important to avoid getting emotional or reacting in a way that could escalate the situation.
  • Try to understand why the person is behaving in this way. Is there something that is upsetting or bothering them? Are they feeling stressed or anxious? Once I have a better understanding of the situation, I can better respond in a way that is helpful and supportive.
  • Communicate openly and honestly. I let the person know that I care about them and that I am there to listen. I also try to express my own feelings and needs in a clear and assertive way.
  • Set boundaries. If the person’s behavior is unacceptable or harmful, I will need to set boundaries. This may mean limiting contact with them or refusing to engage in certain conversations.

If a client exhibited this behavior, my reaction would be different in a few ways. First, I would be more professional and less personal in my interactions with them. Second, I would be more mindful of the power imbalance that exists in the therapist-client relationship. Third, I would be more likely to use therapeutic techniques to help the client understand and address their behavior.

Some aspects from my past that are likely to affect my ability to work with certain types of clients include:

  • My own personal experiences with difficult behavior. For example, if I have been bullied in the past, I may be more sensitive to clients who exhibit bullying behavior.
  • My training and education. I have received training on how to deal with difficult clients, but I am still learning and growing in this area.
  • My personal values and beliefs. I believe that everyone deserves to be treated with respect and dignity, even when they are behaving in a difficult way. However, I also believe that it is important to set boundaries and protect myself from harm.

Here are some specific examples of how my past experiences and values might affect my ability to work with certain types of clients:

  • If I have a client who is verbally abusive, I may be more likely to be triggered by their behavior. This could make it difficult for me to stay calm and collected, which could impact my ability to effectively work with the client.
  • If I have a client who is manipulative, I may be more likely to be on guard and distrustful. This could make it difficult for me to build rapport with the client, which is essential for successful therapy.
  • If I have a client who is suicidal, I may feel a sense of urgency and responsibility to help them. This could lead me to overextend myself or to make decisions that are not in the client’s best interest.

It is important for me to be aware of my own biases and triggers so that I can manage them effectively. I also need to be mindful of the power imbalance in the therapist-client relationship and ensure that I am always acting in the client’s best interest.

If I find that I am struggling to work with a particular client, I will seek consultation from other therapists or supervisors. I may also refer the client to another therapist who is better equipped to meet their needs.

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