Factors that are a part of verbal communication

1.Discuss two factors that are a part of verbal communication, beyond the actual words themselves that might be important in your first meeting with John.

2. Using information found in Table 4.1 (page 94) of your text, provide two or three examples of effective verbal communication techniques that you could use to engage with John within this particular setting. Describe one communication theory that can be applied to your interaction (e.g., how you verbally communicate, how you perceive John’s verbal communication, etc.)

3.Describe one communication theory from Week One’s required website reading (i.e., constructivist, attachment, communication accommodation, attribution) that can be applied to your interaction (e.g., how you verbally communicate, how you perceive John’s verbal communication, etc.)

4.What do you think may make it more personally difficult for you to communicate effectively with John? Why do you believe this to be the case?

Sample Solution

Verbal communication is about language, both written and spoken. In general, verbal communication refers to our use of words while nonverbal communication refers to communication that occurs through means other than words, such as body language, gestures, and silence. Both verbal and nonverbal communication can be spoken and written. Many people mistakenly assume that verbal communication refers only to spoken communication. However, you will learn that this is not the case. Let’s say you tell a friend a joke and he or she laughs in response. Is the laughter verbal or nonverbal communication? Why? As laughter is not a word we would consider this vocal act as a form of nonverbal communication.

C) The research article “The performance effects of gender diversity on bank boards” suggests that previous literature proposes that gender diversity in bank boards show varied effects on financial bank performance. The article argues that the mixed results are caused by the non-linear, U-shaped relationship between female participation in bank boards and bank performance. After analysing approximately 90 bank holding companies in the U.S during the period of 1999-2015, using instrumental variables methods, the researchers have come to the conclusion that gender diversity in the board has a positive effect on performance after a certain level of gender diversity is reached. Moreover, the positive effect on performance was only shown in better capitalized banks. Despite the findings which are showing positive effects of female representations in bank boards, women are highly underrepresented in leadership positions of banks.

D The scientific paper written by Ann L. Owen and Judit Temesvary is relevant as it is closely related to our research question discussing the effects of gender diversity in leadership positions on a company’s performance. However, it investigates the effects of one type of diversity, showing the importance of multiple sources in research. Furthermore, the article was published in May 2018 meaning that the findings are recent. Lastly, the conclusion supports the research objective which emphasises the importance of diversity in organisations.

E) Citation score: 4, EJL, 2017: P, Harzing’s (2018) journal quality list: A

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