“Formula” for analyzing case studies

2. While there is no “formula” for analyzing case studies, the following guidelines are recommended:

a. Define the goals and objectives for your analysis. What questions are you trying to answer and what issues are you trying to resolve?

b. Rapidly skim through the case study and get a sense for how the case study has been structured

c. Read through the case study with paper and pencil and make notes as you go along

3. Structure the information in the case study: this is the key step.

a. Whilst addressing the case questions, think of the information given in the case study as “raw data” that you have gathered to help you answer the questions and resolve the issues in Step 2a above.

b. You need to structure this information to resolve the issues. Here are some useful dimensions along which you can structure the given information chronologically:

i. evolution of the industry in which the enterprise operates (e.g., changes in technology, customer needs, competitive landscape)

ii. evolution of strategy – business, technology, and market – of the enterprise

iii. evolution of technology (including manufacturing), product platforms, and product lines of the enterprise

iv. the technology, product, and process development process within the enterprise

v. growth (or decline) of the enterprise with respect to market share, revenues, costs, profits, etc.

vi. organizational structure of the enterprise

vii. key decisions made at different stages in the life of enterprise, and the drivers for these decisions

viii. the interconnections and relationships between all the above factors

c. Make extensive use of figures, tables, trees, etc. to shape your thinking during the structuring process.

d. Perform any necessary analysis, for example, revenues or costs associated with different design options

4. Draw conclusions, answer questions, resolve issues, and make recommendations using the structured information in Step 3.

Sample Solution

anistan’s independence and decided to support young King Amanollah Khan in helping him reconstruct and revitalize Afghanistan. Although Afghanistan fell under Soviet protection shortly after their independence, the US remained one of the largest contributors of AID and Peace Corps Program which totaled a whopping “$504.2 million”4. Even though US-Afghan relations continued to be cordial throughout its different regimes following its independence, the relationship became strained with the fall of the Shah of Iran. With strengthening Soviet-Afghan relations, the United States began phasing out aid projects, removing the Peace Corps program and significantly reducing the staff at the Embassy5. With the Americans gone, the Soviet interests in Afghanistan grew as they become Afghanistan’s main trading partner and its primary economic and military supporter.

This overbearing Soviet involvement in the Afghan government gave rise to the Islamic resistance groups against Soviets. Groups such as the Taliban and Al-Qaeda rose to remove the Soviets from Afghanistan6. The country then became more reliant on Soviet support to quell these groups of Islamic rebels. This effort lasted months and in a final effort to remove these rebels, the Soviets invaded Afghanistan in a combined Soviet-Afghan attack. The result was deceptive. For, it seemed like an initial Soviet victory, however, the Afghan Muslim warriors called the Mujahideen took up arms and, in a seemingly futile task, managed to come out victorious and remove the Soviet’s, and their influence, from Afghanistan7. Osama bin Laden was among the thousands of people who fought against the Russians. With the Americans and now the Soviets gone, the country fell into a state of anarchy, with no single government. Local tribal warlords fought each other for control, depleting the country of its resources and terrorizing its own people.

This state of anarchy lasted for a couple years until the infamous leader of the Taliban, Osama bin Laden came to power and launched a war against the “West”. In August of 1996, bin Laden issued a “Declaration of War” on America for its support of Israel and its use of air bases in Saudi Arabia8. A few months later, Khalid Sheikh Mohammed and Osama bin Laden colluded and finalized a plan to attack the United States using suicide bombers and planes9. This was the start of the 9/11 attacks. Months later, on September 11, 2001, the world was shocked by the deadliest terrorist attack in history. On September 20, 2001, President Bush addressed the United States Congress, declaring a “War on Terror” and warned that this war would start with Al-Qaeda but would not end there10. This was the

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